Reply by kmo on 3/22/07 2:03pm
Msg #181392
If this is the same company out of Greenwood, Co., I just looked them up for you on Notary Beware and do not do any work for them. Out of 24 coments from SA's all were bad. Does not pay, Contacting BBB,ect. My advise stay away.
|
Reply by Sharon Taylor on 3/22/07 11:40pm
Msg #181500
I finally got paid but will never work for them again!
I had accepted a closing while driving but then checked my records when I got home and realized they owed me for closings as far back as 11 months ago! And I had faxed and emailed invoices and called about payment for many months. Naomi is nearly impossible to get hold of, and she's the one who you have to reach for payment. I emailed the title company scheduler for the closing I'd accepted and explained that I was not doing their closing after all and told her why, with a CC to United Notaries, along with a call to United Notaries saying I was not going to do the closing after all.
After several emails and phone calls between me and the title company scheduler and the United Notaries scheduler (who kept saying Naomi was either out of the office, on vacation and due back next week, or on the phone - but never actually available), I finally got another number to call Naomi. When I called, she promptly slammed the phone down - twice. The third time I quickly said "I'm sure we can resolve the problem if you just talk to me", and she finally did. First she "checked" their records and claimed they had my name in their database twice, and that's why she couldn't match the closings I was claiming with my records. Then she gave me a zip code that is not mine, and we agreed that must be why checks were not being delivered to me. Then she claimed the city/state were different too. But she also claimed both of the database records were me, that they did not have another notary with the same name. I asked why she had never responded to any of the invoices I had faxed and emailed, and she said "Oh, I never got them." (Yea, right!) Finally she agreed to send out a check for the full amount I was owed, and it arrived a week later...and didn't bounce. Whew! I just don't buy the "wrong address" excuse - if checks were going to the wrong address, they would have been returned to her by the post office, and she would have known something was wrong. Also, they certainly knew my address and phone numbers for closing confirmations, so "wrong address in our database" doesn't make sense either. And to claim that the repeatedly faxed and emailed invoices that clearly stated "Attn: Naomi" were never delivered to her just put her fairytales over the top.
|
