Posted by John_In_Utah on 5/8/07 11:04am
Msg #189336

EFS, Express Financial Services~beware~

First.. let me say they give the appearance they will meet your fees. I contracted for a single refi with docs to borrower.. an hour before my appointment, I get a notice on my cell that I have an e-mail from EFS.. I'm already on my way!! So I have to go back to the office to print. Then they reject the e-doc fee.

Secondly.. they said they pay average of 45 days. Well, I called their accounting department at 52 days and am told the check will go out next Friday.. wait a sec.. 52 days and the check isn't cut yet? Wait another sec.. they're the TITLE company.. WTH is going on? They're riding MY money for 60 days.

I don't know about you, but I'm not going to work for people like this again.

Reply by jkobleur_GA on 5/8/07 11:14am
Msg #189338

I have handled many signings for EFS over the last three years and have never had a bad experience. They are worth another try, imo.

Reply by Becca_FL on 5/8/07 11:28am
Msg #189342

99.9% of the time when EFS sends docs overnight, your instructions state that the HUD and Affs. will be emailed to you. If you left without a HUD and junk docs, that is your fault. Your basic fee for o/n docs should include a fee for the 16-25 pages of junk docs that will follow via email.

Yes, EFS does take their time to pay...45-60 days is usual, but they will always pay.

Reply by PA_Notary_II on 5/8/07 11:56am
Msg #189347

Worked for them for at least 9 years and they were great...until their upper management changed. While they always paid on the 15th and 30th, now they pay 45 days or more out. They never questioned fees as long as you did a quality job. Now that's changes also. I gave up on them at the end of last year and will no longer service them. They will never cheat you out of your money...but you'll wait 45 dqys or more for it.

Reply by sandi42 on 5/8/07 12:20pm
Msg #189352

My check came after 60 days no need for that.

Reply by MistarellaFL on 5/8/07 12:25pm
Msg #189356

I don't understand the hoopla

EFS advises when payment is to be expected.
I enjoy working with them, and they do pay as promised.
As far as the original poster's comments about the HUD and junk docs being sent after he'd left for the closing: be advised newbies: always wait for a HUD and title docs. If you don't have them in your e-doc or overnight package, CALL for direction, don't just leave w/o them.
This is what sets apart the experienced from the inexperienced, and your clients will know you lack in knowledge if you don't have the whole package!

Reply by sandi42 on 5/8/07 1:08pm
Msg #189368

Re: I don't understand the hoopla

It use to be twice a month payment now this last year its over 60 days not acceptable for a title company to pay you 60 days later. They got their money.

Reply by MistarellaFL on 5/8/07 1:45pm
Msg #189377

not acceptable for a title company to pay you 60 days later

While it is not preferable, it is acceptable to me, as long as I have been made aware before I accept the assignment.
This has been EFS' policy for awhile now, and I knew it when they changed!
I appreciate the way some folks just hand me TC's on a silver platter, LOL

Reply by sandi42 on 5/8/07 1:48pm
Msg #189380

Re: not acceptable for a title company to pay you 60 days later

30 to 45 days maybe but 60 days no way. It is unacceptable.

Reply by MistarellaFL on 5/8/07 2:01pm
Msg #189383

Good for the other NSA's in your area

Some people get it, some don't.

Reply by MelissaCT on 5/8/07 3:42pm
Msg #189395

Good point, but I believe this case was docs to bwr n/m

Reply by Brenda/CA on 5/8/07 12:09pm
Msg #189349

EFS does take time to pay, but they do pay, I would work for them anytime. They met my fees without a problem.

Reply by Joan Bergstrom on 5/8/07 11:36pm
Msg #189473

I couldn't agree more with Brenda; EFS just keep hiring me .
Thanks

Reply by hcampersFL on 5/8/07 12:44pm
Msg #189359

If they emailed you an hour before with some docs needed for the closing that isn't un-heard of. If you were going to charge them you should have called them before printing.
I have worked with them many times and they have always been fair with me. They have always paid in a timely manner as well.

Reply by Ndwa on 5/8/07 1:48pm
Msg #189381

What people don't understand here is that feeding the pipeline is part of this business financial plan. Doesn't matter how long a company may takes to pay, as long as I have a good track record; those long waited payment do come handy as they trickle on the rainy days.

I did a few EFS signings last month. With the positive feed backs gotten from my trusted friends I know there will be something big in the mail around June.

Reply by bigdog on 5/8/07 3:34pm
Msg #189394

Re: EFS, Never had a problem

Personally, EFS has always paid me within 30-45 days. They never argue about my rates and are great to work with. Wish I had more work from them.

Reply by Lisa Prestegard on 5/8/07 6:05pm
Msg #189426

One of my best TC clients, meet my fees, pay as agreed n/m

Reply by Michelle_KY on 5/8/07 9:24pm
Msg #189455

Wow!

I was surprised to read this. I've never had any problem getting paid and they've never questioned my fees. They do take longer to pay (a little less than 45 days for me each time) but I know I can count on it.

If this was your only job with them, you might want to consider giving them one more shot. I get consistent work from them - especially at EOM.

Reply by Nicole Clement ClementClosingServices on 5/9/07 5:49am
Msg #189487

Re: Wow!

I agree with Michele... they are great to work for.... once you start getting an larger amount of work, even though they are taking 60 days to pay, you will receive checks regularly. I get a check every week because of the back log of work I have in the pipeline with them... also, they are larger checks, not just individual checks for one closing. They have never had a problem with fee's... just until they changed their system over, not upper mgmt. last summer did it change the way they pay... it use to be twice a month... I don't mind waiting because I always get paid. I would give them another chance... they are very reputable, and one of the few vendor mgmt. companies that pays us what we are worth.