Posted by Margaret Paddock on 5/4/07 12:06pm
Msg #188797

Requests For More Fax Backs?

Lately I have been getting requests for more fax backs. Some companies (who I love) do not require any, but it seems the ones that do are increasing the number of pages.
I am going to impose a charge for this service - it is for my time and the cost of faxing. At times it makes it most difficult to get the docs sent back the same day and if I have another signing I have to choose not to do the fax backs and mail the docs until later which may be too late for same day pick up. Of course this is a rural area and the only UPS pick up is at 3:30 and the same for FEDEX. No Saturday pick up for FedEx and an earlier one for UPS.
Has anyone else been asked to do more lately?

Reply by Elizabeth Soliday on 5/4/07 12:33pm
Msg #188803

I decided to faxback once as a courtesy and if I work for them again, I charge $15 if they still want faxbacks. I think it's a fair compromise.

Reply by Elizabeth Soliday on 5/4/07 5:55pm
Msg #188864

I haven't had a faxback request in awhile but I notice they are usually the lower paying companies anyway.

Reply by rengel/CA on 5/4/07 1:30pm
Msg #188816

The last fax back I agreed to ended up being 39 pages. And then they claimed to have not received all of the pages even though I have the confirmed report. They claim to have not received any pages after a certain document and the page they want was before that document in the pile.
I have a new program... no fax backs without $$$$
my .02

Reply by SMP_FL on 5/4/07 2:47pm
Msg #188835

some lenders to require document fax back before issuing a fedEx lable. In that case I tell them up front I charge $25. for up to 30 pages to fax back.