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Response from Elizabeth Renee Jackson
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Response from Elizabeth Renee Jackson
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Posted by Renee on 5/21/07 8:03am
Msg #191069

Response from Elizabeth Renee Jackson

Hello everyone,

I am officially responding back to a very recent derogatory posting that appeared on this site on or about May 16. My official position on this appearance is that I was most unfairly treated with a vicious and unwarranted attack on my personal integrity and my service ability. Not to be left out was a warning to others that could affect my future economics. This was far too drastic.

I am sure that you can appreciate my concern over this event. Those of you that stood up for me early on forewarned of the potential consequences for what was happening. Your calls for the stopping of the posting went unheeded by the posting individuals; however, this web site moderator was swift in its removal. Although I appreciate your curiosity over the details, I am calling for your understanding of my hesitancy to go to far in the giving of details other than what I am about to give you now. This situation was direr than it looked on the posting, and I am in the process of doing what I can to have it corrected; I just don’t know how far it will go.

The one thing I can say proof positive is that I never spoke directly worked directly or contracted directly with either one of the posters. Both of the posters are indirect parties to two different scenarios. In the offending “no show” incident, I contracted with a male, received email confirmations from a male, received documents with the male’s name and telephone number and in the end, when I was not able to show, I had a very lengthy conversation with that male giving him explicit details about what was going on and what was making it impossible for me to continue. A woman was not involved in the least. The second poster I have proof positive that I never worked with; however, I recognized the name as being a secondary individual in the incident where I declined to do a signing based on the “less but not more” principle.

We all know that we have to be very careful about identification of a signer. We are highly warned about fines, imprisonment and loss of commission. The best move we can make if we are not certain about identification of a signer is to decline. No matter how much we are paid for a job, we are not paid enough to ignore our notary practices or risk a heavy loss. I hold to this principle strongly. Fraud is high in this state. When I felt like I did not have enough details to determine a definitive course of action, I felt I had no other choice but to decline. I both left a message before I left the signing and I waited in my car the appropriate 30 minutes waiting for a call back. The representative of the company that contracted my services did not agree with me about what I saw about the documents and the signing. What you need to know about this is that I had a very lengthy (approximately 45 minutes) conversation with the person who hired me, and the name of the person does not match the second poster. However, I do remember that name from conversation with the borrower and the person who hired me. This event happened approximately two weeks prior to the posting. I would also like to point out here that if I had such a lengthy conversations in both situations, how in the world could what I said be wrapped up in a one line flimsy-excuse statement such as what was printed?

I can tell by reading your posts that all of you have had the experience of being called into a situation you do not know exists. You go the signing expecting to do your job and something opens up that you could not even have planned for. When such things happen, it impacts every thing following. Although I attempt to time all my signings (one and a half to two hours apart) the best that I can, some events that took place in my first signing desperately offset timing for two other signings that I had scheduled for that night. I literally lost control of the first signing. That is how I ended up being a “no-show”. The circumstances surrounding this signing are sensitive, so there are no details to give. I have contacted the proper authorities and filed complaints; these complaints are in the process of being addressed. I have to work on this one before I can even adequately deal with this matter of highly derogatory and erroneous postings. (just as a matter of opinion, I highly do not appreciate being dehumanized one night and trashed in a public forum the next day; it has a tendency to leave you dazed and confused.)

I am not an attorney; I am a professional mediator and arbitrator besides also being a signing agent. Be that as it may, I do have an understanding of what the term hearsay means. I also have a picturesque understanding of a few other terms such as slander, libel and defamation of character. To put a quotation around a statement that I supposedly made, and make that statement look as if it were a direct quote, was not a wise choice of action on anyone’s part. Especially when this quotation came from an indirect party whom I never dealt with. To add injury to insult, that posting was placed on a website that I pay money to advertise on. To make a request that no one hire me is a direct attack on my personal economics. To give out my information to ensure that I am known and placed on some kind of no-no/avoid list is more bizarre than I can imagine. To actually act as if this sight is for the purpose of public blasting and embarrassment goes way beyond reasonable and rational thought.

Somewhere it was mentioned that the characteristics I list on my advertising was not seeable. May I just mention it here that the posters made a gigantic display of characteristics that was no more exemplary than the false charges made against me. For the posters to be indirect parties passing judgment on a one time event demonstrates lack of moral character. I was not even afforded the opportunity with either of them to speak or to make offers of restitution. Then to warn others to not hire me based on a weak minded statement and flimsy excuse that one poster said I made is the epitome of lack of logical thought or compassion. Mainly this can be described as a mere knee-jerk reaction.

Further, there was a suggestion made that I acted out of greed, dumped a signing for more money or otherwise acted in an inappropriate way. I would challenge anyone to prove that. No one has knowledge or reason to say anything like that about me. Just like anyone in this field has experienced, the Notary is blamed with unjust reasoning just the same as I was in this attack. Many times we are in “he said-she said” situations and whether the contracting party believes us is really up to them.

Title companies, signing services and any other type of document providers are someday going to have to wake up to the role that they play in Notary Signing Agents lives. My troubles that night consisted of documents that were sent in a locked format without providing a password; missing items in the packet; late deliveries of additional forms which I was asked to wait on; planning on arriving at one address and then, “oh by the way…could you go to this address instead?”; bad communication between lender, customer and the notary: the topper: an over reactive bozo that took possession of my blackberry, goes to an office where he cant be found, does not understand that I am wearing a headset with Bluetooth technology and is hanging up the phone every time I tried to answer any call coming in. Is there any wonder that I am about to have a nightmare night?

Someone pointed out to me that it’s highly coincidental that the posters had not really ever showed up on the sight before. Why they chose me, is a mystery. By that action alone, it can be determined that this was a “hit and run.” Heavens, they would not even give you the company name that they work for. How can you trust that? They took the trouble to make sure I was known. Anybody wonder why they would not give this information? I do. Maybe that one bears heavy consideration.

I am going to conclude this with three items.

First, I want to express deep gratitude to those of you who stood up for me and the profession of the Notary Signing agent. You did a great job. I also thank the moderator for swift action. All of you recognized and took action against an unjust act. And you helped me out in a blindsiding situation.

Second, I am a person of goodwill. I am making an offer to the posters. If you read this, I am letting you know that you have an opportunity to clean up your actions and stop any further action on my part. I have pointed out some serious implications. I am asking you to post an apology and some sort of statement backing off of your statements. Also, I am asking you to ensure to anyone of the TC’s or SS’s that I am worth hiring; to date, I have concluded more that 400 signings; I have had trouble over 2 signings; unfortunately, yours. Of the signings I have successfully completed, not one signing has failed. I need people to realize that I am in this business to make money; I do not contract and then become a no show; I never just decided to “not show up”; I had circumstances beyond my control in both cases. I also provided details to the appropriate parties, those that I actually worked with. And I did not deserve this attack in this way. If you will do this by Friday May 25, 2007 I would deeply appreciate it.

Third, I am a business woman, not the village idiot; I understand that your posting was an attention reach. Please be assured that I have given what happened some thought. I believe in a more subtle approach. I believe we could have talked before you took this action and reached for a far more agreeable end. You did not provide this opportunity to me. And I know that I never worked with either of you directly prior to this point. I believe it’s time that we talked together, and privately please!!!!!!!!!!!!

Opps, and just one more item. I failed to mention that I am also a labor representative (union) and have been for 20 years. I have some experience in understanding employer/employee law. This is not legal advice in any way shape or form; because as I mentioned, I am not an attorney and do not represent myself as an attorney, and taking into account that every employer’s code of conduct is different; however, I might make the suggestion that the posters peruse their company’s code of conduct book. I have experienced situations where an employee spoke as an agent of the company, representing the company’s opinion but then failed to give the employer’s name, address and phone number when asked so that there could be verification of that employer’s opinion or statement of belief. Unless that employee is a designated officer of the company. I just happened to note that several people asked both posters for their Company name and information. I have experienced Judges, arbitrators and unemployment referees who take a very dim view of this kind of action. It just might be something to consider and possibly correct with everyone who asked.
Thanks everyone and have a great day!!


Elizabeth Renee’ Jackson
SOS Notary Services
720-427-3905


Reply by Rebecca Loose on 5/22/07 4:58pm
Msg #191388

All I was trying to do was to avert this situation from happening to anyone else out there who is looking for a professional and dependable notary. The fact is that Renee did not call us nor did she have any lengthy conversation with the male who contracted her initially as I was standing by him when he called her. We tried calling her several times and every time she answered she would hang up on us. She had some lame excuse that she was on her way to the airport and this information came to us after 7pm when the closing was for 6:30pm. She had the loan documents in her possession and was asked to return them to us which she has not done.
Her behavior reflected on our company. If you agree to do something you then you should. If you need to cancel then do but do cancel instead of pulling a "no show." We took her word that she would be professional and on time because it should have meant something.



 
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