Posted by Treasure Valley Notary - Tina on 5/19/07 4:45pm
Msg #190963
The Gall of a SS
I just need to vent. I've once again spent another Saturday chasing after money. Not my first choice of things to do. Some companies are just getting past due invoicing and a few others are receiving Demand Letters. One such company, a signing service, called me and actually acted insulted over receiving the Demand Letter. Things have gone as far as the SS letting me know, by email, that I have not handled this appropriately. So I would like to clarify a few things.
You, the unnamed signing service, may feel that there are better ways to handle this (which you never gave any example of) . . . and I agree!
1) Pay me without me having to send past due reminders. I gave you 35 days credit to begin with. If you paid me during that time frame none of this would be an issue!
2) If and when you move update your creditors. Including, but not limited to address, phone numbers, etc. Remember, I am the one who extended credit to you, not the other way around.
3) Pay your bills in a timely manner. I do! My electric company, cell phone company, etc. could care less if I have unpaid, past due invoices.
4) As a business you should have enough in reserves to pay your signing agents their full fees (as agreed) without having to first be paid from those that you extend credit to. Otherwise you do not appear to be financially sound. IF I ran my business the way it appears that you are, I would no longer be in business. The two signing agents that work with me out of my office are paid for their services immediately, regardless of when I am paid.
5) I understand your wanting to be sure you were paid first, BUT I did not extend credit to you on a contingency basis. I performed the signing in full, and in this undisclosed case even receiving approval to ship documents back. I did my job. Whether you are paid or not is important to you and you only. Refer back to #4.
6) I earned my fee once already. Chasing down payment makes me earn it twice. How patient should I be? We are now on over 4 months.
7) My Demand Letter worked. It got your attention and that was it's intention. It is not nasty, but to the point and based on facts. Pay me immediately, in FULL and you won't have to concern yourself with any further actions. Which I will follow through with.
It is this simple.
I am a pretty patient person. But my buttons have been pushed.
Hope everyone is having a great weekend. I'm off to have a great dinner, then going to a local play house to see Pirates of the Caribbean 2 (our playhouse's version of it). We have so much fun that even our parents, our kids, their friends, their friends parents, etc. join in with us. If anyone is in Boise, Idaho, let me know. It is a must go to!!!
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Reply by Sylvia_FL on 5/19/07 5:11pm
Msg #190965
4) As a business you should have enough in reserves to pay your signing agents their full fees (as agreed) without having to first be paid from those that you extend credit to. Otherwise you do not appear to be financially sound. IF I ran my business the way it appears that you are, I would no longer be in business. The two signing agents that work with me out of my office are paid for their services immediately, regardless of when I am paid.
I could not agree more! There are too many SS starting up "on a shoestring", they do not have capital to start with. They just figure "arrange the signing, wait for title to pay me big bucks and then pay the notary" IT DOES NOT WORK!!!
Just look at the mess Chris of Loansigners got himself into - read a previous long thread!
You have to have capital, you cannot always trust the title companies, lenders to pay you in a timely manner.
A signing agent should not have to be reduced to begging for payment, they shouldn't even have to send out a reminder. One invoice is all it should take!!!
If you treat your notaries right, you will never have a problem filling a signing.
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