Posted by Adrian Winstead on 9/22/07 10:49pm
Msg #212637

Idiot in New Jersey

There is an idiot in New Jersey that claims to be getting paid from One Touch Closings. I think he may be with them. I told him to read the comments from the 10 postings below. Please beware of this closing company. I know of a Notary right now who has not been paid. He told me that the number he called was disconnected, but they are still in business. Anyone else know about this company?



9/20/2007 no pay and lies FL
9/20/2007 Called Tommy Pagan about payment. That was 3 wks ago.No $ yet FL
9/11/2007 Pay is low and the hand-holding is ridiculous; had to remind them to pay me VA
9/4/2007 Great Company to work for NJ
8/28/2007 Got paid for the 04/26/07 Loan App. signing. Co. was very sorry for late payment AZ
8/18/2007 Finally paid after I threaten to file charges with Palm Beach police. Theft of s FL
8/17/2007 Does not pay... nice until the signing is complete, and then does not pay CA
8/8/2007 numerous phone calls and lied to for months before they paid me the five closin FL
8/3/2007 Non paying, arrogant, uncaring, unethical,being sued FL
7/31/2007 did 3 signings in may in Miami no pmt FL

Reply by ME/NJ on 9/22/07 11:04pm
Msg #212641

took the threat of legal action to get payment from them. 60+ days.

Reply by Adrian Winstead on 9/22/07 11:08pm
Msg #212643

There is another Notary from New Jersey that says this is a great company to work for. He did not read all the negative posts I guess, or he is really with the company. I had to tell the owner,Tommy, that I was tired of the run around, and that I was filing charges with the Palm Beach police dept. for theft of services. He paid after that.

Reply by Victoria 1 Touch Closings, Corp on 4/19/08 2:19pm
Msg #244155

Jeffrey Wishnia is not part of our company as he is contracted to do signings for us in NJ. There are notaries which I understand post negative comments when they have unfortunately been involved with an issue regarding payment.

There are not enough notaries who take the time to post information when a company pays them on time.

We work with notaries across the entire United States regularly. If we did not pay our notaries on time, we would not be in business because notaries are the heart our of our company and are to be treated with the respect of being issued payment in a timely manner.

Unfortunately, in your instance, I believe there was an address issue and your payment had in fact been sent to you in a timely manner on our end. However, you said that you did not receive your payment.

In this instance, what is to be done is the check issued needs to be be confirmed by our office that it has not cleared, and then a stop payment is to be issued as well as the address needs to be corrected to ensure prompt payment thereafter.

I apologize this was not taken care of as promptly as it should have been, but please note this is why the co-owner of the company during that time is no longer with the company.

Reply by BrendaTx on 4/19/08 2:47pm
Msg #244156

And, why should they, Viki?

**There are not enough notaries who take the time to post information when a company pays them on time.**

And, why should they? SSs are *supposed* to pay on time. It's the agreement the SS makes with the contractor. It's not like SS owners are children and need to be rewarded when they do as is expected of them.

Reply by MistarellaFL on 4/19/08 5:58pm
Msg #244163

Why is this being addressed 7 months later?

and I agree wholeheartedly with Brenda...the agency is supposed to pay on time.
Payment is not a "gift".
I have done much agency work in my longtime career in several industries, and this is the first industry I have worked in where the agency
1. took the lion's share
2. were known for routinely paying late
3. don't normally have a contract in place with the companies they deal with outlining
payment structures and issues (re: no-signs and recissions and the like)
4. don't have the capital to back up in the event of late paying clients (to pay the contactors)

If there were some regulation and accountability of these agencies and their CFO's I would go back to working with some.

Reply by Victoria 1 Touch Closings, Corp on 5/2/08 10:32am
Msg #245913

Re: Why is this being addressed 7 months later?

This is being addressed 7 months later because I am working diligently to restore the reputation of our company.

The agency is supposed to pay on time and unfortunately with our company - We went through 2 billing managers that weren't entering invoices for clients and notaries properly. This has since been corrected and I am trying to make this aware to notaries as well.

Reply by Victoria 1 Touch Closings, Corp on 5/2/08 10:29am
Msg #245912

Re: And, why should they, Viki?

The same way notaries post on companies that have not paid on time, I think that there should be posts on companies that do as well.

Reply by Jeffrey Wishnia on 9/23/07 5:07pm
Msg #212693

Idiot in Florida. I have done several closings for the company and I always got a full payment. I even called them and they told me that people don't get paid fully when they make errors, they get a reduced fee. Well I guess the people who are complaining are the ones making those errors. Adrian I'm just not convinced until they screw me. I only had one company screw me over and they are in arizona or something and that happened when I was a beginner.

Reply by Sylvia_FL on 9/23/07 5:19pm
Msg #212694

Well, I know of at least one signing agent, who has always done error free closings for me, that got stiffed by them, and a $25 bad check fee as well.

Reply by MistarellaFL on 9/24/07 10:26am
Msg #212769

According to Tommy Pagan

His business partner had some unscrupulous business practices, but he is gone.
FWIW, I did many for 1 Touch last year and got paid on all of them in a timely manner.
The last one I did was 11/30/06, paid around 1/5/07.
Unfortunately, the check did not clear, and I was re-paid around April.
I was recently paid me the bad check fee, and spoke directly to Tommy (who intiated the call).
He says now he has dumped the partner, he will be making good on all delinquent accounts.
I'd say now is the time to give him another call.

Remember, you get more flies with honey than you will with vinegar.

Reply by Adrian Winstead on 9/24/07 11:38am
Msg #212783

Re: According to Tommy Pagan

I'll pass this on to the ones who have not been paid to date. Thanks.

Reply by Victoria 1 Touch Closings, Corp on 4/19/08 2:07pm
Msg #244152

Hi Silvia,
Please advise the notary that you speak of to call me in office at 954.481.8957 or on my cell so that I can review this matter and have this corrected. I am working diligently to restore the reputation of our company due to previous managerial issues in our billing department.

Reply by Adrian Winstead on 9/23/07 7:38pm
Msg #212710

I have completed over 400 closings for well know companies. They kept giving me one reason after the other why they did not pay. There are other notaries who did the same. I did not make an error. I think you got lucky. Also, there is another company called "The Closing Companydocs.com who also do not pay. I will look at the feedback next time before I complete a closing for a company I have not heard of or done business with. I really do wish you good luck and hope you don't get stiffed by them. They did pay me after I had to say I was going to file theft of services charges. I printed over 500 pages for the closing. It was a refi and a second.

Reply by The Closing Company on 9/23/07 8:02pm
Msg #212720

ADRAIN WINSTEAD

He has been paid for both of his closings. Although he did poor work, he was still paid in full. His poor record keeping is not are fault and the slander is absurd.

God bless and have a great night. If you have never been paid by my company for any reason, please call me directly and I will look into the matter.

Regards,

Matthew Prossen, The Closing Company
786-897-3700

Reply by Adrian Winstead on 9/23/07 8:49pm
Msg #212724

Re: ADRAIN WINSTEAD

I have tried to contact you and you are unresponsive. The other email you posted said I did two professional closings, and now you say I did poor work. It is very easy for everyone to see who is lying and not being professional.

Reply by Victoria 1 Touch Closings, Corp on 4/19/08 2:03pm
Msg #244151

Re: ADRAIN WINSTEAD

You have not completed 2 closings for our company nor do I remember posting anything regarding your quality of work. Please let me know where I can find this information.

I believe the closing you had performed for us did not close.

I apologize for any confusion but would be happy to have this corrected as promptly as possible and you may call me in office at 954.481.8957 or on my cell should you not reach me in office - 813.451.0369.

Reply by Victoria 1 Touch Closings, Corp on 12/6/07 2:19pm
Msg #224703

We have a lot of notaries who are paid in a timely manner since the managerial issue we had in our Billing Department has been corrected. Our 561.208.3803 was not disconnected, but changed to 954.481.8957. A message when you called 561.208.3803 replied with a response of the new contact number as we have changed locations since a change in ownership was made. If anyone has any questions, please feel free to call 954.481.8957.