Reply by NCLisa on 9/26/07 12:26pm Msg #213213
The tracking info emails no longer have the reference
information on them. They said that it now has a link to click on where you can see all that. I asked why a company that recieves and tracks hundreds, maybe thousands of fed ex packages daily would want the added click? So if you use the email feature to send TC's/SS's tracking info, you need to put the reference info in the "message" section, and it will then show up.
This is one of those cases that if it ain't broke, don't fix it!
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