Posted by Charm_AL on 9/21/07 8:03am
Msg #212377

flat rate print fee...

I charge a flat rate for all e-docs. But today I printed 20 pages and charged the same as I would for 100 pages, why do I feel like a heel?

Do you all charge flats?

Reply by jba/fl on 9/21/07 8:22am
Msg #212379

Re: flat rate print fee...yes

Think of it as averaging - how many huge pkgs have you done for going rate, where you have spit fire upon completion?
If you knew in advance it was small and they wanted to negotiate, fine, but sometimes we just don't know until we print. This is the customer that you will want to go out of the way for - a little extra courtesy or svc. that they can then see your services are well worth the money. jmo

Reply by Bob_Chicago on 9/21/07 8:23am
Msg #212380

Makes up for the 300 pagers. All evens out. Feel....

good about yourself.
My e-doc fee varies by source of job.
After doing a few, you get a feel for what type of
pkgs they usually have.
As I have said before, when buying a printer the cost and
yield of toner for the printer is more important than the cost
of the printer. Generally more expensive, faster printers are much
cheaper to operate than low end models.
Have a great weekend. Hope that all is well.
Gotta run. Busy day.

Reply by aatatusko on 9/21/07 8:23am
Msg #212381

Yes, I charge a flat rate too. Don't feel bad, someone will 'getcha' with a large package, plus
you are saving the hiring company time and money by not having to overnight it to you.

Reply by MikeC/NY on 9/21/07 8:24am
Msg #212382

I charge a flat rate for e-docs also.

If they know that you're charging a print fee, I think they would complain if they thought it was excessive; if so, you can negotiate it. If you tell them the fee and they accept it, what's to feel guilty about?

Reply by Jersey_Boy on 9/21/07 8:27am
Msg #212383

I have a tiered fee.

my fee is base on # of pages.

1-100 pages is $XX.
101-200 pages is $XX.
200+ pages is $XX.