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FASS
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Posted by Darthvdr/MD on 8/23/08 3:19pm
Msg #261461

FASS

Does anybody know what this White Glove thing is with FASS? It looks like they write you up with a "quality" issue for not calling the borrower in 24 hours if you haven't gone into their system and updated it fast enough. Its hard to get a person in 24 hours expecially over the weekend. Most people don't answer their phones or call you back. Also does anybody know if they listen in on calls or go back over calls after you've been on the phone with them? Thanks.

Reply by GA/Atty on 8/23/08 3:24pm
Msg #261462

White Glove supposedly allows you to go grab assignments

from the FASS website before they begin to make placement calls for those assignments.

I have yet to see any available assignments there, though.

So I don't check it very often any more.

Reply by Darthvdr/MD on 8/23/08 4:10pm
Msg #261463

Re: White Glove supposedly allows you to go grab assignments

That doesn't work anymore. They call only their White Glove people. I'm trying to find out what is the criteria to be on their "White Glove" list.

Reply by WDMD on 8/23/08 4:29pm
Msg #261465

Re: White Glove supposedly allows you to go grab assignments

"I'm trying to find out what is the criteria to be on their "White Glove" list.


I would not know, They are to low fee for me but here is what NCLisa said in message #235727:

I was removed from their Premier list after I told them that no way was I accepting $50-$65 closings. That I didn't leave my house for less than $100 and that was for overnight docs. If your fees are higher than their average, you don't qualify for their premeir or white glove status.

Reply by Darthvdr/MD on 8/23/08 4:53pm
Msg #261468

Re: White Glove supposedly allows you to go grab assignments

I read that also. I've been getting $75-100 from them. Someone said in a previous message that the White Glove is a 95% accuracy. But it looks like they try to find anything to give you a "quality" issue.

Reply by CaliNotary on 8/23/08 5:30pm
Msg #261475

Re: White Glove supposedly allows you to go grab assignments

"But it looks like they try to find anything to give you a "quality" issue"

So why are you even bothering? Things like this should be red flags. I'm not going to waste my time on companies that are going to go out of their way to try to find things to complain to me about, which are usually things that they also consider a justification to reduce your pay.

Reply by Lee/AR on 8/23/08 5:06pm
Msg #261471

Criteria...

Accept their low fees & work cheap & jump thru all hoops in timely fashion.

Reply by Darthvdr/MD on 8/23/08 5:39pm
Msg #261476

Re: Criteria...

What do you guys consider payment for a signing?

Reply by Darthvdr/MD on 8/23/08 5:40pm
Msg #261477

Re: Criteria...

sorry a fair payment for a signing

Reply by CaliNotary on 8/23/08 5:54pm
Msg #261481

Re: Criteria...

for someone in MD it's way more than what's fair in most other states. Do you have a TPL?

Reply by Darthvdr/MD on 8/23/08 6:04pm
Msg #261484

Re: Criteria...

Of course I do. You have to in Maryland. We are in a very populated area and still haven't had a flood of calls this year. I am retired and started doing this 4 years ago to supplement the pension. Believe me I know how businesses are. I worked for 30 years for a large company. The problem is if you turn down everything thats less than $100, you will be turning down a large majority of calls. I look at how close to home it is. I never travel more than 20 miles. I also look at whether its premade or email and of course the company thats calling me. I was just curious what do you accept??????

Reply by The Notary National Signers on 8/23/08 6:18pm
Msg #261487

Re: Criteria...

Most get $90. The regulars on this board will try to tell you they get $125 to an unbelievable $200 for signings. They are also not working very much. If you are dealing direct with a TC, you can expect $100-$150.

Reply by Darthvdr/MD on 8/23/08 6:25pm
Msg #261488

Re: Criteria...

We've hardly ever been offered more than $100 and when you try to haggle with them they just tell you they'll ask their supervisor and call back. Then they hardly ever call back. We also are doing work for different places than we were say a year ago. In the 4 years I've been doing this it seems like they will call you for 6 months or a year and then stop. Right now we are doing for the same ones all the time and these pay quickly and the loans are small and very little hassle. July and August have been extremely busy.

Reply by The Notary National Signers on 8/23/08 6:32pm
Msg #261489

Re: Criteria...

MD has been real busy lately. It seems everyday like clockwork we have at least 10 new ones there.

Reply by jba/fl on 8/23/08 7:24pm
Msg #261500

Darth: you are talkign w/2 cheap SS's here

and of course they are promoting cheaper signings. Just cause they say it is so, doesn't make it so.

Do you search previous posts regarding fees? They get discussed here all the time. Many discussions past week or so, but just listening to SS shills will give you a skewed view.

Ultimately, you must put yourself out there by marketing to TC's only. There are some good SS's who pay decently ($125+ edocs) but few and far between.

Do I work a lot these days? No, but my expenses are a lot lower as a result, and since I have other income I am not stressing. I am not going to run around and go through all the hassles that some will try to put upon me for less than what I charge, not what 'they' want to pay. Gas is high, paper costs keep climbing and other expenses are following along to higher rates. I want a profit, not a break even business. Most expenses are fixed, some I cannot control and some I can control through usage. I am not interested in making a million this year, but whatever I make will enhance my bank balance, not someone who hires me. You must figure out if you can charge X, spend Y to make that, and end up with Z and feel it was wothwhile.

I do wish you luck, but I also wish you happy reading here in previous messages, starting with #33325, discussing the business and ways to get out there and be known and grow YOUR business. Get away from the employee mentality to the owner mentality and outlook.


Reply by The Notary National Signers on 8/23/08 7:31pm
Msg #261502

Cheap?? Not!!

Why is $90 cheap? Nomad posted $100 local and no one blinked. Does waiting 60-90 days for $100 sound better to you than $90 in 2 weeks?

Reply by Darthvdr/MD on 8/23/08 7:55pm
Msg #261507

Re: Cheap?? Not!!

I agree with you.

Reply by Darthvdr/MD on 8/23/08 7:55pm
Msg #261506

Re: Darth: you are talkign w/2 cheap SS's here

I have been doing this for 4 years and I only work for title companies. I know everything you are saying. I search this web site all the time.

By the way I am retired after working 30 years for Verizon, so believe me I know more than what you are saying. You sound like you need to chill out. How old are you anyway??

Reply by jba/fl on 8/23/08 9:29pm
Msg #261516

63 n/m

Reply by jba/fl on 8/23/08 9:29pm
Msg #261517

63 n/m

Reply by ZeeCA on 8/23/08 11:51pm
Msg #261544

Re: 63 Too funny! and w/ his nic I thought he was 18 n/m

Reply by jba/fl on 8/23/08 9:49pm
Msg #261519

And how old are you? You worked 30 years for an

employer - I have been self-employed for over 20 and have definately shed my employee mentality. You may know more than I as I really don't know much, esp. compared to what there is to know. I don't care that you think with your narrow sexist mind that I don't know what you know.

I also let it be known who I am, link to my profile and unashamedly admit to not being perfect and not knowing everything. To compensate, I try to learn something daily, and since I feel I am on the downside of my journey, I endeavor to learn many things each day, but, you know, the more I learn, the more I realize there is more to learn and I know nothing. Therefore, you must be of the mighty mind. And that is ok. I still laugh a lot and am incredibly sexy, sensual, witty and kind. And I give fabulous customer service.

Reply by BrendaTx on 8/23/08 10:28pm
Msg #261524

You go girl (jba)...

**And that is ok. I still laugh a lot and am incredibly sexy, sensual, witty and kind. And I give fabulous customer service.**

I think his question was to say something like, "What are you? 12?"



Reply by Joan_OH on 8/23/08 8:49pm
Msg #261510

Give me a break - will you lay off the regulars already!

"The regulars on this board will try to tell you they get $125 to an unbelievable $200 for signings. They are also not working very much"



I consider myself a regular - been here over 5 years - don't post much, but read daily. Why, over the last couple days, are people who make a good living at this, getting slammed?

I did one heloc last month for $75 and over 100 closings at $125 - a couple at $150 - $175. I personally haven't seen a $200 closing since I stopped seeing 80/20's. However, there is no doubt in my mind there is $200 work out there - I'm just not getting it. The $200 stuff is not the easy stuff - probably most of it is brokered loans & new construction. I'm not so sure I would want it if it was offered to me on a regular basis.

I work hard - incredibly hard! I own a 2 year old car with 85K miles on it and am exhausted most of the time. When I have time to myself, I'm not going to spend it doing edocs w/faxbacks for $90. I have never backdated (and have been asked many times); know when to keep my mouth shut, know when to ask questions and who to ask. I don't nickel and dime for faxbacks, reprints, extra mileage - or whine about it. My fee for my regulars is a flat fee whether it's printed, overnighted, faxed back, or reprinted. If I can't do it, I always know someone who can - and no, I don't farm it out or charge a referral. I am respectful to my signers - always!!!!

It can be done. But if anyone thinks it can be done on a 40 hour work week, they are mistaken. It's hard work - very hard work. I consider myself very fortunate that I love my work.

In closing, if anyone is thinking of PMing me to ask who I'm getting work from, I'm not sharing or letting you get out of all the hard work I did to get it.

Joan-OH

Reply by Linda_H/FL on 8/23/08 10:48pm
Msg #261532

YESS!!! Great Post, Joan!! n/m

Reply by Lisa Prestegard on 8/23/08 10:52pm
Msg #261533

NNS, listen up

I am sick and tired of you coming on this board, calling a large number of the members here 'liars'. What qualifies YOU to determine that "most get $90"? Maybe because that's all you'll pay? You're hardly an expert, methinks. Your agenda on this board is crystal clear, and your panties are in a bunch because no one's buying what you're selling.

I haven't taken a $90 signing in FOUR YEARS. Not down the street, not 'round the corner, and not next door. Not overnight docs, and certainly not edocs. Not for a signing service and definately not for a Title Company.

I count many 'regulars' on this board to be friends as well as peers. I am quite sure none of them are lying as to their fees. But then again, my friends/peers are professional business men and women and understand perceived value for their time and services and most have operated quite successfully as their own boss for many, many years.

BTW, my average monthly signing fees never (EVER) dipped below $162. *for the math-challenged SS's and naysayers, that's several at $200+ countered by a few at $125+*

Reply by The Notary National Signers on 8/24/08 4:26am
Msg #261558

Re: NNS, listen up

So who is doing the thousands of loans each month that SS's assign? you are your own boss and no one can tell you what to do. But there is no problem filling these orders. Do you not see some accept 50-65? Who is notarizing those?

Reply by Lisa Prestegard on 8/24/08 10:21am
Msg #261569

Re: NNS, listen up

I'll tell you who's doing them... the thousands of clueless new NSA's that XYZ churns out every year. And no, they don't worry me or any of the professional Notaries I know because we're sure they'll figure out in short order that at $50 bucks a pop (even using company paper and toner from their day jobs), they're losing money. And they'll go away, just like the last batch did. And there will be errors. And those of us that KNOW our job will get the re-signs. What's more, when the TC's eventually realize that the SS is sending poorly trained Notaries to perform their closing, they begin using Networks (who actually have standards for their members).

Don't believe me? Then why are SS's constantly coming on this (and other) boards, begging Notaries to sign up with them for "loads of work" for ridiculous fees? It's because they have to constantly update their databases.

XYZ is STILL advertising that you can make a six-figure income doing loan closings as a Notary, and desperate folks are buying what they're selling, step by step, and that includes signing up with SS's. However, you rarely see a Network advertising for members, do you? That's because the Networks work in reverse... they actually have waiting lists of qualified Notaries who understand the value of their services and charge accordingly.


Reply by The Notary National Signers on 8/24/08 10:48am
Msg #261571

Re: NNS, listen up

95% of the time, we won't use an NSA with less than 5 years experience. We are also not here looking to add notories. By the way, all the newbies from 5 years ago now are very experienced NSA's. WE stand behind our work,. If a notary makes a mistake, it gets fixed immediately. The TC never has to come out of pocket.

Reply by Lisa Prestegard on 8/24/08 6:18pm
Msg #261606

Re: NNS, listen up

You're not here to add notaries? Then why are you here? Your lack of professionalism certainly won't impress the TC's that read this board regularly, of that I am certain!

I am so done with you. It's obvious that you're here to promote an agenda, and I'll no longer be a part of your drivel. Go argue with yourself... you'll get further, I am sure.

Buh-bye Smile

Reply by Margaret_FL on 8/24/08 5:58am
Msg #261559

Re: Criteria...

I have been so busy I am exhausted. I even got calls for signings during T.S. Fay which the borrowers had to cancel. I am getting $150 for 41 pages. These are all through signing companies. I work steady, I do inhouse closings for a title company doing purchases and doing inhouse closings for an Attorney. I am turing down work everyday. I also have a part-time job in the mornings, so I work from dawn to past 10pm most days. I even worked all day yesterday.

Reply by Nomad/OR on 8/23/08 6:43pm
Msg #261491

It's not worth it to leave the house for less than $100

I've been paid up to 200 for a 3hr round trip, 100 for the local stuff. Everything in between varies upon distance.

Reply by Linda_H/FL on 8/23/08 6:44pm
Msg #261492

Especially if you're in a TPL state... n/m

Reply by The Notary National Signers on 8/23/08 6:56pm
Msg #261493

Re: It's not worth it to leave the house for less than $100

Nomad,
What do you consider local? 20 miles?

Reply by Nomad/OR on 8/24/08 2:47pm
Msg #261581

Yep. Under 20 miles. You can see it in my profile. n/m

Reply by Loretta on 8/23/08 8:56pm
Msg #261511

Re: Criteria...If you have been a Licensed

Title Producer for a while in Maryland, you know what they fees are Darthvdr/MD. A refinance in Maryland with email docs is NOT a $90 job. There is a very nice women in Cockeysville still getting $175 for her closings and she won't bow to the $90 rip off companies for email docs.

Anyone in Maryland that is doing this has just done an injustice to the rest of the closers there and karma will get them, I am sure of it.

Reply by Darthvdr/MD on 8/24/08 9:00pm
Msg #261625

Re: Criteria...If you have been a Licensed

Loretta, tell me what companies pay $175 for closings? Maybe I'm not getting calls from these places. As I said in one of my postings when you ask for more they never call back. If I waited for $175 jobs I would never have even done one job in 4 years.

Reply by BrendaTx on 8/24/08 9:26pm
Msg #261626

Re: Criteria...If you have been a Licensed

**Loretta, tell me what companies pay $175 for closings? **

Boy...I'll bet Loretta's gonna get right on that with an answer.

Does it seem like that lately all of a sudden if a notary speaks in terms of not taking $75 or $90 that they are questioned and/or mocked as if they are lying about it?

Why would Loretta, a long time and very honest poster be questioned?

It's rude and it's disrespectful.


Reply by Les_CO on 8/23/08 7:01pm
Msg #261495

Re: Criteria...

A distilled answer. Are you sure you are only a SA?

Reply by Darthvdr/MD on 8/23/08 7:04pm
Msg #261496

Re: Criteria...

who are you talking to?


Reply by Les_CO on 8/23/08 7:12pm
Msg #261498

Re: Criteria...

Sorry...Than was intended for Lee.
I have no clue about FASS, I have never worked for them. I have worked for First American..different offices...different prople. I don't know anything about white glove...sounds like BS to me?

Reply by MonicaFL on 8/24/08 9:20am
Msg #261567

Re: White Glove supposedly allows you to go grab assignments

I used to do a LOT for FASS then I took their "online" training and was told that I would be "white glove material" however, along with being "white glove material" i would have to reduce my rates. Needless to say, I an no longer "white glover material".

Reply by Virginia Doyle on 8/23/08 11:43pm
Msg #261542

I received a check today for a signing I did in early July for FASS. The check was short $25.00 for the e-docs. Basically I was paid only the base signing fee.

I sent them a fax with a copy of their confirmation and a copy of the check with a cover letter that basically said that if I had made an error like that that I would be tarred and feathered and put on their black list. So I asked in that fax cover sheet if they agreed that I should put them on my black list.

Let's see how long it takes to get the $25.00 I was shorted and if they agree that errors are only things that notaries make.


Reply by LKT/CA on 8/24/08 2:06pm
Msg #261577

Not necessarily....

<<<95% of the time, we won't use an NSA with less than 5 years experience. We are also not here looking to add notories. By the way, all the newbies from 5 years ago now are very experienced NSA's.>>>

You have two NSA's, one with a 5 year commission, the other with a 2 year commission. The 5 year NSA has done 20 loans signings total because they have full time career and don't put much effort into being a NSA. The 2 year NSA does so full-time and has several hundred signings to their credit, is prompt, professional, presents a polished appearance and delivers great customer service. The 5 yr. NSA shows up casually dressed - if at all - because its just a hobby.

Who is more experienced? Who would you prefer to send to a closing? Any 5 yr. NSA with a business mindset and worth their salt will tell you what they CHARGE.....not ask or accept what you "pay".

Reply by Lisa Prestegard on 8/24/08 6:19pm
Msg #261607

Brava! n/m

Reply by MikeC/NY on 8/25/08 4:43pm
Msg #261716

I probably am not reading this right...

"The 5 yr. NSA shows up casually dressed - if at all - because its just a hobby."

Maybe I'm just having one of those weird days, but when I read this the first thing that came to my mind was that the NSA might show up in the buff...

Smile

Reply by BrendaTx on 8/25/08 7:19pm
Msg #261750

Re: I probably am not reading this right...

**"The 5 yr. NSA shows up casually dressed - if at all - because its just a hobby."**

Notarize Naked.

[A new bumper sticker slogan....not to be confused with The Nude Notary in Florida. (Google it.) This would be more general. A slogan for all hobbiest notaries?]

Reply by MistarellaFL on 8/25/08 11:35pm
Msg #261778

Alas, Brenda, but we have 2!

1 nude notary & 1 naked notary
LOL

http://www.nakedan.com/index.html
http://www.nudenotary.com/



Reply by jba/fl on 8/25/08 11:39pm
Msg #261780

Re: Alas, Brenda, but we have 2!

But the Nude Notary shows clothed woman in hammock....what's up with that?


 
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