Posted by Calnotary on 8/2/08 2:45pm
Msg #258272

The Notary Biz in Lake Forest, CA

Anybody have info on this SS. I search the past posts and there were just a few. Anyone with recent experience with them? G/B/U?

Thank you.

Reply by taxpro on 8/2/08 3:02pm
Msg #258275

I haven't done anything for them in about 18 months because they haven't wanted to meet my fee. Their regular fees are ridiculously low...$50 overnight, $75 edocs. It was always a hassle to get them to agree to my fee, and I've just gotten sick of arguing with low-ball companies. Now I just state my fee. They can take it or leave it; I don't care. It's not personal, and I'm not trying to be an arrogant hard-ass. It's just business. I've determined the amount that I need to make spending my time, supplies and gas doing a signing worthwhile, and I'm not going to do it for less.
They did pay everything they owed me, typically at 30 days.
P.S. Excuse my rant.

Reply by Calnotary on 8/2/08 3:15pm
Msg #258276

Did you see their payment schedule?

SERVICES AND FEE SCHEDULE THAT WE PAY
NOTARY SIGNINGS
SIGN ONLY Overnight One set of docs $40-50
SIGN ONLY Email One set of docs $15-25
NO-SIGN FEE /Refusal Notary goes to the appointment – customer will not sign $25
NO-SIGN EMAIL FEE Notary printed documents that are refused $10-25
NO-SHOW FEE Notary goes to the appointment – customer doesn’t show to appointment $25
RE-SIGN FEE Lender Responsibility – notary must go back out to see the customer $25
RE-SIGN FEE The Notary Biz Responsibility – notary must go back out to see the customer $ no fee to correct notary error
SECOND SET OF DOCS Overnight Docs $25.00
SECOND SET OF DOCS Email $15
ATTORNEY SIGNINGS
SIGN ONLY One set of documents emailed $125.00 -$150
NO-SIGN FEE/REFUSAL Attorney goes to the appointment – customer will not sign $75.00
NO-SHOW FEE Attorney goes to the appointment – customer doesn’t show to appointment $50.00
RE-SIGN FEE Lender Responsibility – attorney must go back out to see the customer) $75.00
RE-SIGN FEE The Notary Biz Responsibility – attorney must go back out to see the customer $ no fee paid to correct attorney error
SECOND SET OF DOCS $75.00
SPECIAL SERVICES per additional service
Fax docs less than 20 pages $0-$ 10
Fax docs more than 20 pages $0-20
Copy docs in the field (not emailed docs) $10-15
***********************************************************************************************************************************
Incremental Reduction of Fees For Less Than Satisfactory Performance
NOTARY LATE TO SIGNING -no call to The Notary Biz and/or borrower $20
NO BORROWER CONFIRMATION – within 4 hours of accepting signing verbally $10
NOTARY DELINQUENT STATUS- no call at completion of signing starting at $10
NOTARY DELINQUENT STATUS- no tracking info provided by 10am day following starting at $10
NOTARY LATE DOC RETURN –docs not shipped w/i signing parameters starting at $25
INCOMPLETE OR INCORRECT SIGNING (notary error) TBD CASE BY CASE
NOTARY NO CALL FROM REFUSAL OR NON COMPLETE SIGNING $25
**ANY FEES OUTSIDE OF THESE PARAMETERS MUST BE APPROVED PRIOR TO SERVICE

Reply by ZeeCA on 8/2/08 4:10pm
Msg #258280

This just reinforces my motto: the cheaper they are the

more hoops/hand holding they expect.

anyone working for them at that pitiful $? if you are you are def crazy but hey jmo!

Reply by taxpro on 8/2/08 4:19pm
Msg #258282

What a joke!! I don't remember seeing this before, but I may have, I don't know. It's irrelevent to me anyway because the signing companies don't dictate what I charge. I run my business, and I set my own fees. If they won't pay what I charge, I decline the signing. It's that simple.
To me, this is all completely backwards. In what other type of business would things be done this way? Imagine this scenario... you call a plumber because your toilet is stopped up. He says "OK, I can be there this afternoon. The fee for a service call is $95." Then you say, "The most I'll pay is $50." He'd probably say, "HAHAHAHAHA. Goodbye."

Reply by Cam/CA on 8/2/08 5:03pm
Msg #258283

Re: They pay within 30 days. They have a list, call the

cheepo Notaries first and if they can't get it filled then call you. I've been told I'm 6th on the list in my area.

Reply by ZeeCA on 8/2/08 5:06pm
Msg #258285

Re: "They pay within 30 days" I love when cheapo ss use

this justification to pay their low ball fees....

Reply by Nomad/OR on 8/2/08 7:41pm
Msg #258298

I agree with taxpro. I am adamant about my fees

and would rather just stay home than go out and not make any profit. I also don't quibble and I certainly don't ask what they pay. They will always tell you the lowest number they can. Once I find out the particulars, I tell them what i would do it for. Take it or leave it pretty much. I'm not greedy in my fees, I leave enough room for others, but if I'm going to do this, I will make a profit that is worthwhile to do the job right the first time.

I've been told that I will never be used at my minimum fees only to have that same agency call me two weeks later. It is ridiculous for people to consider themselves 'in business' yet let the customers dictate what you will get paid.

Reply by CaliNotary on 8/2/08 7:00pm
Msg #258289

I particularly love this one

"RE-SIGN FEE Lender Responsibility – notary must go back out to see the customer $25"

The lender screws up so we're supposed to redo the entire thing for $25? Hilarious.

Reply by John_NorCal on 8/2/08 7:02pm
Msg #258291

Yeah, it would be hilarious if it wasn't so pathetic n/m

Reply by Stamper_WI on 8/2/08 9:12pm
Msg #258307

They are 36 days out with me n/m

Reply by sue_pa on 8/3/08 8:26am
Msg #258316

they're asking for no show notaries

If they find a $40 notary and for some reason the notary is running late and can't call, some of us don't have cell phone signal in large portions of our coverage areas, 1/2 their fee is reduced immediately. I'd turn around and go home sooner than begin at $20 and hope they don't reduce my fee for additional reasons.

Reply by Carlett Fleming-Dudley on 8/11/08 12:46pm
Msg #259671

I had been closing for them for 3 years giving them exceptional service. Overtime they began to lower the fee they were willing to pay me for the same level of service. I began refusing the assignments at the lower fee. On one occasion they had already booked the closing with me and afterwards called me to haggle with me to lower the fee that they had already agreed to pay. After I refused to lower the fee which was already quite reasonable, they later called me and said that the closing was canceled. I had to call the borrower and tell her, who was really upset because she had not heard this from her lender. For the rest of that day, the borrower called me constantly asking me had I heard from her LO about why her loan was canceled. Of course I had not....The next day a rep from the title company called me and asked me did I send the fax backs for this borrower's loan closing the night before. When I said to the rep I did not close her and that I thought she was canceled.....He said oops, it looks like the SS used another notary.


Because I had been working with them for so long, when they called again for a signing, I accepted but at a higher fee even higher than before. If they were desperate they would meet the fee. If not, I would just refuse altogether.

Recently, my relationship ended with them completely when I did a return signing in which the TC left out some documents that should have been included in the first signing. I returned to borrower to get this taken care of. I chased payment for this for over 5 months with the Title company claiming to have paid Notary Biz for the job to pay me and Notary Biz claiming the TC did not pay them on my behalf. Finally I wrote the President of the Title Company regarding my payment. The owner of Notary Biz emailed me furious that I did this and told me that she would not be using me any more..... This told me a lot about who was telling the truth and who was lying all along. After writing to the President, I got paid immediately by the President's office at TC.

Reply by BEEJ on 2/5/09 9:00pm
Msg #276705

Called today for closing and wanted to low ball me. I simply stated my fee for requested service and gentleman stated "we can't pay that." I thanked him for calling and if he was interested in doing business my fee is ____.