Posted by Pierces Notary Services on 12/4/08 2:47pm
Msg #271112

Printing problems with Mozilla Firefox

When I print from Firefox here at work I get garbage. Anyone understand why? and what to do to fix it?

Reply by Calnotary on 12/4/08 2:53pm
Msg #271115

Every time that I have problems with firefox in order to finish what ever I am doing and I do not want to trouble shoot things, I just switch to IE and things work smoothly. I still love firefox.

Reply by Ilene C. Seidel on 12/4/08 2:57pm
Msg #271116

I have the same problem gave up on Firefox went back to IE for loan packages. Too much trouble.

Reply by JanetK_CA on 12/4/08 2:59pm
Msg #271117

Same here.

I liked Firefox as a browser, but also found that some print utilities were not compatible.

Reply by Pierces Notary Services on 12/4/08 3:01pm
Msg #271118

Re: Same here.

I never had this problem until I upgraded to 5.0. Will check the website to see if there are any issues.

Reply by MikeC/NY on 12/4/08 4:41pm
Msg #271130

Re: Same here.

"I never had this problem until I upgraded to 5.0."

That may be part of your problem - the latest version is 3.0.4 ...

Reply by LORNA DENT on 12/4/08 5:24pm
Msg #271132

Re: Same here.

I upgraded to the latest version of firefox recently and thats when I started having problems printing to. If I know that I have to print out a pdf file, I switch to IE... otherwise i love firefox for everything else much better then IE.

Reply by PAW on 12/4/08 7:20pm
Msg #271139

Be sure you are using Adobe Reader 9

If you are using Firefox 3.0, especially 3.0.4, you need to use Adobe Reader 9 to ensure proper printing.

Be aware that there are some direct printing utilities that are only supported under IE.

Reply by Pierces Notary Services on 12/5/08 9:34am
Msg #271160

Re: Be sure you are using Adobe Reader 9

PAW - I am just printing from the browser - nothing Adobe related - ie paying bills online and printing the confirmations, etc.

Reply by PAW on 12/5/08 9:51am
Msg #271163

Re: Be sure you are using Adobe Reader 9

Lorna said she always switched to IE when printing PDF files. That prompted my response to her post about using version 9.

As for your problem with the 'online banking' not printing correctly in Firefox, this is a known issue with some bank's software, as it was only designed for IE. I used to have the same issue until Wachovia switched software packages. Now everything works perfectly in Firefox. Again, it may be the application on the server not properly supporting Firefox.

Reply by MikeC/NY on 12/5/08 4:29pm
Msg #271195

Re: Be sure you are using Adobe Reader 9

There is an add-on for FireFox called IE View, which allows you to quickly reload web sites in IE while still in Firefox. Comes in handy when you find websites that insist on using IE-specific code; it saves you the trouble of closing down one browser, starting up another, and then navigating back to the site again.

Reply by Pierces Notary Services on 12/5/08 9:33am
Msg #271159

Re: Same here.

I realized that after I typed it that I had the wrong version #, thanks LOL

Reply by Glenn Strickler on 12/4/08 5:51pm
Msg #271135

Never a problem, but .......

From my early days I got in the habit of downloading files to my computer, closing the browser, then printing them in Adobe stand alone mode, never in a browser window whether it be Firefox, IE or Netscape (remember them? I am telling my age now). I still use that practice no matter what operating system I am using whether it be Windows, Linux or Mac. Printing through a browser window can open a vulnerabliity through which someone could gain access to your computer, although it is rare these days.

It works no matter what the file, pdf, swiftview, whatever.

Reply by dickb/wi on 12/5/08 3:22pm
Msg #271189

agree glenn...i always save to my system....... n/m

Reply by MW/VA on 12/4/08 6:20pm
Msg #271138

In addition to printing problems, you have to have IE to access the Amtrust site for e-signings. I found that out the hard way. My new laptop was set up with Firefox.