Posted by CopperheadVA on 2/21/08 12:11pm
Msg #236371

Shaffer Title in Norfolk, VA

Anyone have any experience working for this company? Any info is appreciated.

Did a search here but nothing came up. After Googling, I came up with a website but don't think it's the same company since the phone numbers weren't even close.

Reply by Sandra Clark on 2/21/08 2:00pm
Msg #236398

Outstanding company! Debbie is the best. Easy to work for and with - not a handholder. Packages are 60'ish pages, paid off the HUD, no fax backs. Email with tracking number and you're done. Have been doing their work for over a year and not a complaint. Take all you can get.

Reply by CopperheadVA on 2/21/08 3:40pm
Msg #236426

Sandra, it's been hours and I have no confirmation. Is that normal for this company? She was honest, telling me that the package may likely be late or may even go tomorrow. I have no contact info for borrowers - I only have their address because I had to MapQuest it to quote her a fee.

She didn't want to commit to a time but she said maybe around 6 PM. I was fully prepared to take another job if I got a call due to the non-committal. I don't like wondering if I'm working tonight or not. I usually don't take open-ended appointments but it's been slow here.

Reply by Sandra Clark on 2/21/08 4:26pm
Msg #236436

Call her and see. Usually when there is a question on the time, I call the borrower and set it myself. Main thing is, when do you get the docs. Tuff situation, but I would call her.

Reply by CopperheadVA on 2/21/08 4:45pm
Msg #236438

Sandra, just found out from another notary that he is also booked for this same job. Neither one of us has gotten a confirmation. I told him he could have it since I had tentatively canceled plans for this evening to do the job.

Reply by Sandra Clark on 2/22/08 2:28pm
Msg #236649

Don't know what to say about it, I've never had that problem with them. If it is James Lee, I had given Debbie his name some time ago for another closing in his area. Don't let this spoil your opinion on Shaffer - they really are great to work for. Let me know.

Reply by CopperheadVA on 2/23/08 4:26pm
Msg #236814

Hi Sandra, I never heard back from Shaffer and yes, James was the other notary. I Googled Shaffer Title in Virginia and came up with a company that has several offices in the south-eastern part of VA. None of the phone numbers came close to the one that called me so I'm not sure if there's two different Shaffer Title Co's. I don't even remember the name of the gal that called me. The phone number she called me from is (757) 277-9790 - is that the same office that calls you?

Reply by CopperheadVA on 3/7/08 6:38am
Msg #238350

Re: Shaffer Title in Norfolk, VA - update

Turns out Shaffer booked both myself and another notary for the same job. The other notary ended up doing the job the next day. I never received a confirmation or a courtesy call from Shaffer canceling the job.