Posted by Pierces Notary Services on 2/10/08 10:38am
Msg #234856

Technical assistance please with Outlook

I installed Outlook on my new PC with Windows Vista - set up the email and connects fine, however, when I bring up Outlook for the first time it always says the password is incorrect - I retype it in and then somehow fails. I have it saved but I always have to type it in again. I click on inbox and click send/receive and it finally downloads the email. Did I do something wrong?

Reply by MikeC/NY on 2/10/08 5:56pm
Msg #234871

Which version of Outlook are you using?

Versions earlier than Outlook 2003 are known to not play well with Vista, including not being able to remember a password from one session to the next. Don't hold your breath waiting for Microsoft to fix it - they'd like you to upgrade...

Outlook 2003 and 2007 are supposed to be OK, but if you've got one of those two versions and are having problems, you can check out this support article:

http://support.microsoft.com/kb/290684/en-us

Reply by Pierces Notary Services on 2/11/08 7:32am
Msg #234896

Re: Which version of Outlook are you using?

Thanks - I believe it's 2002 - I'll check it out when I get home from work. Thanks for your reply.