Posted by Tony_FL on 1/31/08 10:55pm
Msg #233471

Bank of America closing 2 call centers in Tampa

Was just on the 11p news that BoA will be closing 2 of their local call centers here in Tampa between now and Jun, removing approx 200 jobs from the market.

Guess they need those salaries so they can be used to help pay for the CW purchase, which is looking like a bad deal according to the big finance sites.

Reply by Shane_OH on 2/1/08 8:16am
Msg #233501

Countrywide has a few call centers themselves, probably of larger sizes that the BoA ones.
I would suspect that BoA will simply move the call center operations of their small mortgage business, to the larger capacity CW call centers, since they are already equipped and ready to handle a larger volume of loans.