Posted by snowflake/PA on 1/10/08 3:01pm
Msg #230034

Technie help needed. I can't open HUD

It's under a separate attachment. I have Adobe 8. When I try to open Hud it looks like I need to install 8.1 to print. However, it gives other options, to print as a PDF, etc. and I can't get file open. Any help is appreciated. Title won't fax it to me.

Reply by MistarellaFL on 1/10/08 3:05pm
Msg #230035

Are you sure it's a pdf file?

Rarely I have received them as a different type of file extension.

Reply by snowflake/PA on 1/10/08 3:10pm
Msg #230038

Re: Are you sure it's a pdf file?

I don't think it is. Title says it is. Decided to email it to borrower. Other docs were pdf so I don't understand why I can't open a separate attachment.

Reply by Sylvia_FL on 1/10/08 3:14pm
Msg #230040

Re: Are you sure it's a pdf file?

And what if borrower can't open it???

Reply by Ndwa on 1/10/08 3:19pm
Msg #230041

"When I try to open Hud it looks like I need to install 8.1 to print."

Adobe updater was trying to tell you that version 8.1 is available for update as it saw yours is version 8.0. You have the option to update then or later, but should be able to open/print the file either way.

Reply by snowflake/PA on 1/10/08 3:27pm
Msg #230043

Thank you for all your help. Borrower was sent a copy of the HUD and has it opened. I don't know why I get "error 109" can't read document.

Reply by dickb/wi on 1/10/08 5:16pm
Msg #230058

#1...who is your e-mail source?....#2...if you have.....

another e-mail carrier just forward the e-mail w/the hud to your other e-mail source and then try to open it.....i have done that with success in the past......also go to your ie bar and click on tools---then internet options....then delete the temporary internet files and it should [may] work...that has worked for me in the past.....