Posted by KKinNoCal on 7/2/08 10:21am
Msg #253901

Doc Pros

I know some have said they had problem-here is my experience with them. I sent an email and asked for my check @ 30 days. I got a return email saying they would send it right away. And I got it yesterday. I have never had a problem getting paid by this company- Better than most in my book.

Reply by Cam/CA on 7/2/08 10:29am
Msg #253902

Re: Same here, email them at the 31-33 day mark and then get

it a couple of days later.

Reply by CaliNotary on 7/2/08 11:32am
Msg #253910

Re: Same here, email them at the 31-33 day mark and then get

You guys think it's acceptable to have to email them before they send your payment?

Reply by KKinNoCal on 7/2/08 11:44am
Msg #253914

Re: Same here, email them at the 31-33 day mark and then get

You are the one that said as a small business owner we should expect to get stiffed some times-If all it takes is a 20 second email to get my dough-bring 'em on...it beats the heck out of sending emails and getting no response and no $$

Reply by CaliNotary on 7/2/08 12:02pm
Msg #253916

Re: Same here, email them at the 31-33 day mark and then get

I'm not saying that you shouldn't try to get the money they owe you. I'm saying that it's unacceptable that they don't send out payment until you remind them to send it. A company that regularly does that is a company that I won't work for in the first place.

Reply by MikeC/NY on 7/2/08 12:26pm
Msg #253924

Re: Same here, email them at the 31-33 day mark and then get

I agree with Cali - why should you have to remind them in the first place? A good company shouldn't have to be nudged at all, they should have a regular payment schedule.

Now I'm curious - does this mean that if you DON'T remind them, they'll delay the check even longer?

Reply by John_NorCal on 7/2/08 12:55pm
Msg #253930

Re: Same here, email them at the 31-33 day mark and then get

This seems to be the trend nowadays with some creditors. I get an email from WAMU every month reminding me of my loan payment due in 15 days even though I have automatic transfer for my loan and have never been late. While I agree that a person shouldn't have to send a reminder, if it works for them, go ahead knock your socks off.

Reply by CaliNotary on 7/2/08 1:04pm
Msg #253932

Not the same thing at all

WaMu is simply sending a monthly reminder of a scheduled payment. They're not bugging you for a payment that they should have already received.

Reply by MikeC/NY on 7/2/08 3:36pm
Msg #253973

Yeah, but...

That's a courtesy reminder, sent prior to when a payment is due. You and a million other folks probably get the same thing.

What we're talking about here is a nudge from a vendor to a creditor AFTER payment was due - I think that's a completely different animal.

I agree - if it works, go for it. But I also think that any company that needs to be goosed before they send a check would not be high on my list of "good companies".

Reply by MW/VA on 7/2/08 1:46pm
Msg #253944

I have spoken with them in the last couple of days about this "trend". I have never had to send them reminders before. DocPros is a good company, and this is unusual for them. They promised to get it resolved.

Reply by Michael Roberts on 7/2/08 8:46pm
Msg #254009

I have been owed money by Doc Pros for nearly 60 days now. Emails are not answered, voicemail is not answered, and faxes are unanswered....I know that they are avoiding me.

Reply by OR on 7/2/08 9:39pm
Msg #254013

I would just call them up and ask. They always answer the phone for me. Then let us know what you find.

Reply by CopperheadVA on 7/12/08 8:19pm
Msg #255015

I did a job for DocPros on 6/10, just received my payment today on 7/12 (postmarked July 7th). That's 32 days to receive payment and I did NOT contact them regarding status of payment. Hopefully they are back on track now!