Posted by Michelle/AL on 7/31/08 4:11pm
Msg #258010

Thank You Title and Signing Companies

I just had a closing cancel on me today and I'm not upset. Why? Because my contact at the Title Company kept me informed every step of the way. This person really respected my time and money. I told her how much it meant to me.

When someone demonstrates this much respect for me, I will go out of my way (bend over backwards, go the extra mile, turn the other cheek, do them a favor) to help them. I just wish more companies were like this.

Reply by Michelle/AL on 7/31/08 4:15pm
Msg #258011

It's Back On Again! Funny how that happens. n/m

Reply by The Notary National Signers on 7/31/08 7:49pm
Msg #258027

That should be the norn, not the exception. Your TC/SS should keep you informed and also should call you when docs are sent. No one should be sitting at a computer waiting on docs.

Reply by aanotary on 7/31/08 9:53pm
Msg #258040

Amen-I sat by the computer for 3 1/2 hours today waiting on docs!

Reply by sue_pa on 8/1/08 10:39am
Msg #258128

why

didn't you have your client call when docs were sent? Then you could have gone about whatever else (even if it was just snoozing in the sun) you needed to do.

Reply by 101livescan on 7/31/08 11:16pm
Msg #258061

because you have the time to do so these days...however, in busier times, I always tell vendors that I must have the documents by a certain time....hopefully they can come through...if not, I move on to my next appointment.