Posted by Harry [NR] on 3/4/08 4:37pm
Msg #238049
Notary Talk Live! - Test Request
I would like to verify that Notary Talk Live! is working. If anyone is on-line, can you please click the Go Live! button to sign on and let me know if it worked (or not)?
In addition, the Live! server SHOULD be accessible at the following address:
http://www.notarytalk.com
Signing on there will drop you into a full-screen version of the chat application. This approach may work for users who have not had any success using the green Go Live! button. If neither approach works for you, I recommend you review your Internet connectivity settings. If you are using some sort of a proxy (for example, Avast WebShield) for your Internet surfing, it may be disrupting communications with our server.
Thanks in advance,
Harry
Notary Rotary
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Reply by Pierces Notary Services on 3/4/08 4:40pm
Msg #238052
Worked for me.
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Reply by Shane_OH on 3/4/08 4:44pm
Msg #238055
Works for me.
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Reply by Yoli/CA on 3/4/08 4:46pm
Msg #238058
works for me
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Reply by Linda Spanski on 3/4/08 4:50pm
Msg #238061
It's working n/m
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Reply by Linda_H/FL on 3/4/08 4:48pm
Msg #238059
Not sure if I'm too late or not
get grey screen with white box at bottom both using "Go Live" button and the link..
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Reply by Harry [NR] on 3/4/08 6:10pm
Msg #238074
Re: Not sure if I
The screen should load fairly quickly. However, if you are on a relatively slow Internet connection, it could take a bit longer. How long did you wait?
Also, did you try disabling any personal firewalls or web proxies? A very restrictive firewall or a web proxy would almost have to be the cause of this problem. The people who have not been able to connect are using different Internet Service Providers (Road Runner, AT&T, Hughes, etc.) and are using current browser versions. We have many, many others (the majority) who CAN connect and are using the same ISP's and browsers, so it is not specific to an ISP nor specific to a browser.
The difference, then, has to be some other form of security hardware or software that is not allowing the traffic. Unfortunately, we are not in a position to diagnose affected computers. There are simply too many things that COULD be installed, many of which people are probably completely unfamiliar with. Maybe you have software that came with your machine or that was installed by your ISP or a family member?
The bottom line is that there's about a 95% chance that something on your end is not allowing the communication and that we have no way of fixing it from here. It must be identified and temporarily disabled by you for the chat session to work.
Harry
Notary Rotary
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Reply by Linda Hubbell on 3/4/08 6:44pm
Msg #238082
Thanks Harry...I'm sure it's on my end...
we have HughesNet AND McAfee AND Windows firewalls...by the time I disable all that sufficiently the chat will be over!!!....ah well...thanks..
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Reply by Dorothy_MI on 3/4/08 4:48pm
Msg #238060
Gray screen only
should there have been anything else there. Got the same results both with the green button and the link.
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Reply by ZeeCA on 3/4/08 4:52pm
Msg #238063
yep works fine. .. Only time a prob is when I had avast on n/m
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Reply by Frenchie/TN on 3/4/08 4:53pm
Msg #238064
works fine for me n/m
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Reply by BrendaTx on 3/4/08 4:58pm
Msg #238065
Good for me at home and at work. n/m
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Reply by Patricia Avalos on 3/4/08 6:02pm
Msg #238073
Re: Good for me at home and at work.
Working-Thanks
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Reply by Kathy/ID on 3/4/08 5:02pm
Msg #238067
Works for me. I am there now with about 4 others. This is cool!!!
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Reply by Dave_CA on 3/4/08 5:20pm
Msg #238069
no joy
get grey screen with white box at bottom both using "Go Live" button and the link..
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Reply by Susan Fischer on 3/4/08 6:36pm
Msg #238078
"stop" Avast! and I'm in live chat. Woohoo. n/m
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Reply by PA_NOTARY on 3/4/08 6:39pm
Msg #238079
I'm not getting in
any suggestions?
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Reply by LisaWI on 3/4/08 6:40pm
Msg #238080
Re: Im in. n/m
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Reply by PA_NOTARY on 3/4/08 6:42pm
Msg #238081
shut off norton
and i am able to get in now
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Reply by Sharon Taylor on 3/4/08 7:29pm
Msg #238088
Works fine for me - I got right in
It says there are 31 people in 5 rooms - I have to figure out how you see who is in what room and how you choose a room. Or maybe I don't have to????
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Reply by Cari on 3/5/08 7:32am
Msg #238122
works for me.... n/m
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