Posted by Lee/AR on 3/30/08 5:43pm
Msg #241439

Re: Previous post - missed 2nd- I believe

that the hiring party has an OBLIGATION to tell whomever they hire EXACTLY what the job entails. Who the lender is (gives idea of pkg. size), is there a 2nd, many faxbacks, a Purchase, commercial... As has been pointed out, you don't take your car in for one thing and expect them to 'guess' that you want something else done. Plumbers, electricians, mechanics, painters, dentists, doctors....just about every other profession I can think of wouldn't just 'do something' because it's there. Why should we? This silly 'gotcha' game that they DO play should be stopped. Taking a job should not be a game of 20 questions.

Reply by Pat/CA on 3/30/08 11:56pm
Msg #241471

Re: "Taking a job should not be a game of 20 questions"

I agree with everything you've written but quoted this because above all, this statement stands out to me.

It seems there's few companies left who will call and say "Are your available to do a signing in (wherever) on (date) at (place). It's a (loan type), e-docs and pays $$$."

Seems most will just ask the first question (and I understand there's no sense in wasting their time will the rest of the specifics if we're not available), but we should not have to pull it out of them.

I would think they have all the specifics in front of them before they accepted the job, including how much they're getting paid.

And I despise faxbacks! I've begun refusing them unless I'm compensated for cost and time.

Oh how I wish businesses could just be honest. It's how I run mine.

Reply by JanetK_CA on 4/1/08 1:40am
Msg #241559

Re: "Taking a job should not be a game of 20 questions"

I couldn't agree more. In fact, that has become something of a red flag for me. When I get a call from a company I don't know, have never worked for before (or not in a very long time) and the only thing they ask "Are you interested in a signing appointment?" Maybe they'll give me one other bit of information like what day or what city. Then starts the twenty questions.

I've learned to cut to the chase because most of the time, they're a $50 dollar company. It just amazes me. It's like pulling teeth the get all the information they should be offering. And most of the time they have no idea who the lender is. (Fact is, they aren't the ones printing the docs and doing the signing, so what do they care?)

Reply by Tish/CA on 4/1/08 1:59pm
Msg #241607

Re: "Taking a job should not be a game of 20 questions"

In a perfect world we'd be given all our pertinent info up front b4 agreeing to take a job. Mileage, type of loan, lender, title, # of pages, split, fax backs, cash due - even down to what courier they use, some can be extremely hard to find. If I'm on the road, I've even asked clients to mapquest the mileage for me using my home/office address as most companies will quote you zip to zip, which of course is never accurate. It's only then that I can accurately quote and/or accept a fee. I can't rely on others to give me the info, my regulars do and I sooo appreciate that.

Great example of not asking enough questions. Got a last minute signing yesterday. Got my important questions answered but neglected to ask if BO needed $ at the table. (this is something I've always been informed of ahead of time in the past) It wasn't until I sat down with the BO that I realized he needed to have a bank wire or cashiers check up front. he was quite an elderly gentleman and seemed very perplexed and confused and told me he thought all this was worked out with his LO and he wouldn't need funds up front. Long story short, we got it settled and LO and title accepted a personal check but what a fiasco. This 90 minute signing should have been completed smoothly in 45 minutes, max. Bottom line, ask questions, it'll save you a lot of grief in the long run.