Posted by Heather Burnem on 3/11/08 1:10am
Msg #238793

quick question for anyone

I had a signing tonight for some folks whose previous notary wigged out and ditched the appointment two nights in a row. The borrower was venting and mentioned that the notary had asked for her email so the notary could email her set of docs to her so she could print them out if she chose to. I have never heard of this before, but don't get to discuss business with many other closing agents, even though I have been at this now for three years. Is this legal or are my flags going up for nothing? I realize it might be a great way to save ink and $$, but I have always printed the borrower's copy. Never once have I thought of that. Anyone have an opinion?? Thanks, H. in AK

Reply by Roger_OH on 3/11/08 1:14am
Msg #238795

There are some SAs who download copies to a disk and give it to BOs. However, almost all TCs expect a borrower copy to be provided for the printing fee, and BOs like having them. I'd certainly clear it with the TC before doing anything outside the norm.

Reply by Heather Burnem on 3/11/08 1:15am
Msg #238796

thanks - neat idea about the disk.

Reply by Ndwa on 3/11/08 1:20am
Msg #238797

Quick questions for you

What happen if borrowers said they never received your email of the docs? What happen if you then found and told them that you'd misspelled their email and docs went to someone else?

Reply by Heather Burnem on 3/11/08 1:26am
Msg #238799

Re: Quick questions for you

yea - I tend to agree with you - I couldn't believe the other notary has been doing this. It seems a bit underhanded - getting paid to provide a service that you aren't really providing isn't too cool to me.

Reply by GA/Atty on 3/11/08 2:37am
Msg #238800

Not leaving a paper NRTC might be a RESPA violation n/m

Reply by Margaret Thornton on 3/11/08 8:23am
Msg #238805

Re: Not leaving a paper NRTC might be a RESPA violation

I think if you do not print a copy for the borrower you could get in trouble. The disk is nice,But if the borrower does not have a computer,what good is it?I always make a copy for the borrower..

Reply by Smug/Fl on 3/11/08 8:59am
Msg #238812

Re: Quick questions for you

I have called the borr. before and asked them if they would like dox on a disk and I will print out all the important dox for hard copy ie TL,RTC,Note, Right to rec Appraisal, payment coupon. I also make sure they can read PDF files. A lot of them like it, I have also made up a short form saying they are accepting the dox on disk. Does help save paper

Reply by sue_pa on 3/11/08 9:18am
Msg #238815

Re: Quick questions for you

... I will print out all the important dox for hard copy ie ...

Who are YOU to decide which are the 'important' docs out of the loan package? Another case, in my eyes, of a "signing agent" ...

Reply by CF on 3/11/08 9:30am
Msg #238816

Re: Quick questions for you

I have had a handful of BO want them in email....and a hard copy. I have never once in over 4000 signings not given a BO copy set....however- I do not include Lender instructions in my BO sets. I have a auto-doc feeder and I sort out the BO copies from the set that I have them sign- typically saves 20-40 pages of stuff that is for the TC or Lender.

From time to time- I have BO ask me to email them the docs so they can review and be prepared.....and I do that.....and have never had a problem. Also, will scan and email HUD, NOTE, and TIL if requested to see the "bones of the loan"

Sorry Sue have to disagree.....I do know what docs are important and what are not. IMHO- 10% of the docs are the BO specific loan and 90% are CYA for the lender and TC. The loan is brokedown by very few pages....the rest are just a "formality"....literally!!!

Reply by SharonMN on 3/11/08 3:52pm
Msg #238926

Agree with Sue

While I do agree with you that 90% of the docs are CYA, there's a reason for the CYA - namely that somebody at some point probably complained or sued. I don't ever want to put myself in the position where the borrower decides they only need to the read "the documents the notary said were important" - and then a problem comes up in connection with one of the other documents. I had a borrower once try to get me to tell him which were the main documents he should review with a lawyer - I refused to go there.

In RESPONSE TO: Sorry Sue have to disagree.....I do know what docs are important and what are not. IMHO- 10% of the docs are the BO specific loan and 90% are CYA for the lender and TC. The loan is brokedown by very few pages....the rest are just a "formality"....literally!!!

Reply by CJ on 3/11/08 11:50am
Msg #238856

That sounds like even more trouble than just printing copies n/m

Reply by CJ on 3/11/08 11:51am
Msg #238857

Re: That sounds like even more trouble than just printing copies

I meant this message to respond the notary who only prints certain docs, etc.

Reply by CF on 3/11/08 12:18pm
Msg #238868

Re: That sounds like even more trouble than just printing copies

It does take a little more time- sometimes....but some packages have over 30-40 pages of lender instructions....and bs for the TC to close out the loan that the BO does not need. It does save on paper and toner....but when I am in a big hurry just print 2 copies and collate them on the printer.