Posted by kathy/ca on 10/9/08 9:30pm
Msg #266855

Has anyone else had to have their fingerprints retaken b/c

"the quality of the characteristics is too low to be used", thereby being rejected by the FBI? I called the place where I had my fingerprints done and they said it isnt anything they did wrong and so I will have to pay the $71 again to have them redone. They also told me that some peoples fingerprints become worn down with age or washing your hands in chemicals making them unclear. SO, if they are redone, I supposed they will be rejected again because I dont see how they would have changed in the last couple months. I wonder if the fingerprinting place didnt do a proper job and so now they are handing me a line for BS so I will have to pay again. Any thoughts folks?

Reply by Marian_in_CA on 10/9/08 10:38pm
Msg #266860

How long ago were they done?

Did the rejection notice come from the SoS, the DoJ or the FBI? I suspect the notice came from the SoS, right?

Also, if it's only the FBI that rejected your prints, then why would you need to pay the whole thing again? If the DoJ already cleared them I'd think you only need to pay the rolling fees and the FBI fee, right? The FBI fee is only $19, right? That's standard.

Or is the SOS making you do the whole thing again?

I'd check this list for another livescan site: http://ag.ca.gov/fingerprints/publications/contact.php

Reply by Marian_in_CA on 10/9/08 10:41pm
Msg #266861

Also, I would ask the fingerprint service if they

will waive the rolling fee if you're rejected again. I know there are some that will do that.

Reply by kathy/ca on 10/9/08 10:50pm
Msg #266863

Yes, the notice came from SOS and only the FBI rejected them n/m

Reply by Marian_in_CA on 10/9/08 11:00pm
Msg #266865

Re: Yes, the notice came from SOS and only the FBI rejected them

Weird. I would call the SOS and ask them if you need to just submit FBI prints. That will save you $32.

Reply by Joan Bergstrom on 10/9/08 11:56pm
Msg #266871

Re: Yes, the notice came from SOS and only the FBI rejected them

Call me 951-522 4919 and I might be able to help you. I teach CA students to pass the exam.

Reply by Marian_in_CA on 10/10/08 12:07am
Msg #266872

Joan, I don't think passing the exam is problem here. n/m

Reply by Joan Bergstrom on 10/10/08 11:54pm
Msg #266980

We offer fingerprinting at our classes n/m

Reply by Maureen_nh on 10/10/08 12:22am
Msg #266874

This is a big problem with women. Yes, we do work our fingers to the bone.
Rubber gloves around the house. Lots of moisturiser and more moisturiser and cotton gloves at night. Those prints will come back.

Reply by 101livescan on 10/10/08 12:42am
Msg #266875

Kathy, as a DOJ/FBI certified live scan fingerprinting professional, I can tell you that you do not need to spend ALL the money all over again. We do a process that is called "Resubmitting". Simply return to the facility where you had your prints scanned, they will charge you to rescan, but you do not have to pay the DOJ/FBI fees again. Simply resubmit using the old ATI tracking number, along with the new tracking number, so that the FBI knows it's a resubmission, not a new submittal. Take your initial form in with you to save time looking up your ATI number.

True, some of the public's fingerprint lines are too faint be be recognized. They will thus build a file based on this scanning, which will be done twice, to establish the candidate has poor quality prints. Guess what, some people don't have any prints at all. The older we are when we are scanned, the worse the quality of our prints are.

I'm sure the live scan facility did a great job, you just have to go through the steps to prove to the DOJ/FBI that you are who you say you are, and these are your prints, good, bad, indifferent.

Call me if you have any further questions, or email me. 805-680-6224 Cheryl Elliott [e-mail address]

Reply by kathy/ca on 10/10/08 10:08am
Msg #266904

I just spoke to the manager of the live scan facility & he

said exactly what you said Cheryl. I will go back and have them redone but what makes me mad is that the rejection letter from the FBI is dated July and I just received it from the SOS yesterday, 3 months later. I could have had this taken care of immediatly and been up and running instead I lost out on a lot of work. Oh well, my house is very clean and my yard looks great, my laundry is all caught up, hmmmmm may be the reasons why my fingerprints have worn down, haha. Thanks to all of you for your input.

Reply by 101livescan on 10/10/08 10:52am
Msg #266909

Re: I just spoke to the manager of the live scan facility & he

With the increased requirements of almost every profession now being required to submit live scan fingerprints as prerequiste to licensing and volunteer work, not to mention that CRIMINAL ACTIVITY IS ON THE INCREASE, the DOJ and FBI decided to allow private certified rollers conduct this service as independent contractors. We have very strict protocol to follow. The DOJ and the FBI are completely overwhelmed with the volume of fingerprinting being done right now.

My city police department reviewing the possibility of OUTSOURCING all fingerprinting. Booking of lawbreakers will be handled by the sheriff. Private live scan fingerprinting facilities will be taking on this outsourcing.

It's not rocket science to capture digital fingerprints on the latest and greatest live scan electronic digitized screens. It takes focus and attention. The software developed by Biometrics4all.com is so user friendly, we have four tries to get the best print possible, and if it's not readable, with annotate the reason for a rejected print. Very simply, not every one has great prints, most of us who've been around, in our 40s and beyond, have completely worn out our lines. The swirls in the pads of our fingertips are what distinguish our prints from being completely unique to everyone else's. The latest equipment is far better than what most police and sheriff's departments have across the nation. I love printing young people, one lady at 85 years old, a care giver all her life, had NO PRINTS whatsoever, but we still had to do the drill, twice, to prove she is who she is and she has no prints, the DOJ/FBI still keep a file on her in case there is ever a complaint about her. Her background is approved to do the kind of work she is trying to be licensed for.

Reply by John_NorCal on 10/10/08 1:08am
Msg #266876

Kathy

I assume that you went to a private company originally, have you considered going to a police or sheriff's office to have them taken? I'm sure that they run into this more often than a private company and so would have more expertise. Good luck.

Reply by LkArrowhd/CA on 10/10/08 12:18pm
Msg #266916

Kathy my personal opinion, the ones taking the fingerprints

did a poor job. I had mine done for my renewal commission in April/May. I went through the county, she took her time, it's not just a wam bam process. Kathy send an email if I can help you, I know business has been slow for many.