Posted by Ronnie_WA on 9/8/08 4:21pm
Msg #263593

LSI problem with Fee Verifications

Since LSI spun off to LPS, I have not been receiving the Fee Verifications. They are not being filtered as SPAM. Is anyone else experiencing this problem, or is it just me?

Reply by ChristineHI on 9/8/08 4:35pm
Msg #263597

I haven't had any problems with it. I always remind whomever is my contact in the closing to send me that email. Perhaps they just have forgotten. That system is great, getting those emails so I always make sure it comes. If it is not you should call your contact and ask them to send it again. I think it is important to get that email because I think it generates your payment.
I would call them anyway to let them know the problem.

Reply by Ronnie_WA on 9/8/08 5:49pm
Msg #263608

It must be because I switched to reporting on their website and I don't call in the closing anymore. I guess I'll have to start doing both. Thanks much!

Reply by ChristineHI on 9/8/08 8:32pm
Msg #263633

I have never used their website. I always call and also email when the closing has occurred along with the tracking info etc.
Let us know how it goes!

Reply by claudine osborne on 9/8/08 10:03pm
Msg #263648

I always call in my completion and I have never had a problem!

Reply by Ronnie_WA on 9/9/08 10:19am
Msg #263676

When I did the training for entering closing and tracking info on their new website, I understood that we no longer needed to call in the closings. Perhaps I misunderstood, but it seems redundant to do both, but I will henceforth.