Posted by Bedowin/MI on 9/25/08 9:17pm
Msg #265410

UPS Reverse charges from All Reverse Transactions!

I'm so angry... I trusted these guys for years... do not use the online lables for those companies, and now UPS is charging me for a package that I sent back to them. I not only got stiffed for the loan but now am paying THEIR $43.85 bill!!!! What can be done!!???

Reply by CaliNotary on 9/25/08 9:25pm
Msg #265411

Nothing can be done about this, you're stuck with the charge. I have no idea what happens if you don't pay it.

Just make sure in the future you only use handwritten labels, and don't order them directly from UPS or Fed Ex, just pick them up from dropboxes. Anyone still using online labels these days is just tempting fate, we have no idea which companies are truly stable and which are on the verge of dropping off the face of the earth.

Reply by GA/Atty on 9/25/08 9:32pm
Msg #265412

I have a regular, weekly phone call with UPS billing to get

them to correct their mistakes.

I think I will take your advice!

Reply by Ilene C. Seidel on 9/25/08 9:34pm
Msg #265416

I stopped using imprinted labels a long time ago. Don't do it with any overnight shipments it doesn't matter who it is. No one is stable in this economy. When I sign the labels it's totally not legible or they will pick up your signature and still charge you so be careful.

Reply by Linda_H/FL on 9/25/08 9:38pm
Msg #265418

Ilene, why do you sign the label? n/m

Reply by CaliNotary on 9/26/08 2:57am
Msg #265437

"When I sign the labels it's totally not legible or they will pick up your signature and still charge you"

How are they going to charge you if they can read your name on the signature line if there's no other contact info?

Reply by Linda_H/FL on 9/25/08 9:33pm
Msg #265414

This should be a reminder to everyone

Never ever let your name show up on the shipping label..check preprinted labels to be sure your name's not on there and if it is, as I've found on some of mine, then cross it out heavily with a marker and photocopy the preprinted shipping label (can't read through the marker that way); also don't use the online labeling system...

I, personally, would try to fight having to pay it, especially if you have their confirmation where they tell you to ship the pkg to XX location and use XX courier with XX account number. Let them file a claim with bankruptcy court like everyone else has to for their fees, including you.

Reply by Steven Pearce on 9/25/08 9:50pm
Msg #265419

UPS is a pain in the butt. They don't even maintain

what few drop boxes they have out here. None of the stores will honor a pre-printed label because they don't make money on it, AND the UPS Service Center HUB will NOT accept my packages!

I think UPS must want to go out of business. Anyway, as far as the labels go, if I'm sending the paperwork to a title company, I will use the SS who hired me as the return address. If I'm shipping back to the same entity who hired me, I will just use them twice on the label. Never a problem so far.

Reply by Linda_H/FL on 9/25/08 10:08pm
Msg #265424

I have no problem with this at all

"None of the stores will honor a pre-printed label because they don't make money on it, ..."

All stores I go to take my pre-printed airbills - that's The Mailbox Store AND the UPS Store in my area....

Reply by jba/fl on 9/25/08 10:26pm
Msg #265425

Try large office buildings for supplies, that's what I do n/m

Reply by Ernest__CT on 9/25/08 11:03pm
Msg #265429

Storefronts make $0.50 per package if it has somebody else's label on it.

Pre-printed labels are OK as long as your name or address isn't on 'em.

If you don't pay, you'll be hounded on the phone and your account will be cancelled. Eventually the calls will stop. Give it a year or two.

Never, ever use your name _or the borrower's name_ as the return address. Return address == destination address. Sender's name == recipient's name. Period.

Reply by MW/VA on 9/26/08 9:54am
Msg #265456

I understand you're being upset. I got "stiffed" for shipping charges on one account that was backcharged to me, after losing $400 in non-payment from a company that disappeared.
All in all, I still take the risk to use online printing for my labels--it is still by far the most convenient way for me to do it. All things considered, out of the hundreds I've done, I got stuck on that one only. I've heard all the advice about never putting your name on the label & I see the reasoning. I don't have the time to write out shipping labels, so it is a choice.

Reply by CaliNotary on 9/26/08 10:54am
Msg #265473

"I don't have the time to write out shipping labels, so it is a choice."

It takes about 1 minute to fill out a Fed Ex label by hand. Of course you have the time to do it.

Reply by Linda_H/FL on 9/26/08 3:48pm
Msg #265515

"I don't have the time to write out shipping labels, so it is a choice."

I have more time to write out the shipping label (couple minutes) than I do the $$ to pay the chargebacks - think of each label savings you $35-$50...you'll find the time, I guarantee..

Reply by shannon carter on 9/26/08 5:57pm
Msg #265533

I always just put the title company's info on the sender and the receiver section. No one can backcharge you if they don't have your info!

Reply by jba/fl on 9/26/08 7:06pm
Msg #265534

Like you, Shannon, I do the same. Then I got to thinking today: since I call for pick up at my office, they can still trace. Had 3 pkgs I ran over to UPS instead of using pick up service. I think the times call for this extra measure these days.

Reply by Linda_H/FL on 9/26/08 7:16pm
Msg #265535

LOL...guess it pays to live out where the cows roam...

the major couriers won't schedule a pickup for me out here...I'm safe!!...<G>

Reply by dickb/wi on 9/26/08 8:23pm
Msg #265545

how long has this been discussed....i would think we ...

all should have known long ago to use hand written lables with the sender and reciever be the same and drop in a box........

Reply by sue_pa on 9/27/08 6:56am
Msg #265559

Re: how long has this been discussed....i would think we ...

Yup, absolutely ZERO sympathy for anyone who gets backcharged. We have been telling this to people for at least 7 or 8 years. Have your name on the label, have the package picked up at your address, order labels & they put your account number in the tracking number ... sooner or later it will come back on you ... perhaps even an innocent error but you will have to deal with it and then, since you haven't listened already, you will next have to deal with the $10 rebill fee.

Don't listen to your peers ... perhaps this has never happened to us ... we make this stuff up for the fun of it.