Posted by MICHELLE BURKE on 9/30/08 2:50pm
Msg #265860

sacmtgservining re billed a fed ex back to me

Has anyone had this done. I got a bill from Fed Ex and it was because the company asked to have it re billed to the sender Me the Notary. I have a Signing Agent for 5 yrs and never had this done to me. It was Nick Lucia and Gene Quitasol at sacmtgservining in sacramento CA. Beware of them.

Reply by Lee/AR on 9/30/08 2:54pm
Msg #265861

How did either the co. or Fed Ex know what your account # is???

Reply by Linda_H/FL on 9/30/08 3:01pm
Msg #265863

Lee, do you need an account # to get a bill from FedEx? n/m

Reply by Lee/AR on 9/30/08 3:15pm
Msg #265873

Re: Lee, do you need an account # to get a bill from FedEx?

Have no clue. I have one that I only use to order envelopes & the clear plastic 'sleeves'. Other than that--never use it (well, OK, except for personal stuff). I grab labels out of the drop boxes; never put any self-identifying info on them---soooo-- how would they know?

As far as I know, you must have an Account (& that's linked to a credit card) so that you can order stuff. I just can't see FedUps mailing out a bill to someone & expecting it to be paid. I do believe the original poster said that it was a 'chargeback' to her....meaning? she has an account????
In any case, that 'hiring entity's' practice sucks.

Reply by Linda_H/FL on 9/30/08 2:57pm
Msg #265862

I personally have never had it happen but several here

have incurred chargebacks, but most of the time it's due to the company going out of business, not usually with an active company.

Your post is fairly vague - was this the original package being returned, which most definitely should be paid by the SS or TC? Or was it docs being sent back from a return visit to the signer (something you missed that they sent you back out to correct so they feel shipping is on your dime)?

And once again, another example of why you should never have your name on the airbill.

Reply by MICHELLE BURKE on 9/30/08 3:06pm
Msg #265866

Re: I personally have never had it happen but several here

I do not have an account# and they are not out of Bus. I just got an invoice and the billing at fedex said it was rebilled to me. I have emailed and left messages with the company but I am sure they know why I am calling because it was done on the 24th as a request from them.

Reply by Linda_H/FL on 9/30/08 3:09pm
Msg #265867

Michelle, you didn't answer my question...

was this the original package being returned, which most definitely should be paid by the SS or TC? Or was it docs being sent back from a return visit to the signer (something you missed that they sent you back out to correct so they feel shipping is on your dime)?

Reply by MICHELLE BURKE on 9/30/08 3:12pm
Msg #265869

Re: Michelle, you didn't answer my question...

It was from a first visit and only visit if i was their to make a correction I would have paid for it to begin with.

Reply by Linda_H/FL on 9/30/08 3:19pm
Msg #265875

Re: Michelle, you didn't answer my question...

Thanks Michelle..

Why in the world would the company do that? Have you had problems with them in the past?

I know that I, personally, wouldn't pay the bill. If you can't work it out with the company, I'd copy the confirmation, block out the borrowers' info, make sure the return shipping info and instructions are visible and let FedEx know you can prove the company accepted responsibility for shipping charges by providing you with the shipping info ("use FedEx Acct #" or "return via FedEx using Acct E.." JMHO

And this is not aimed directly at you Michelle, but what the heck's going on? Is it an epidemic of chargebacks?? Jeez...
Good luck..

Reply by MICHELLE BURKE on 9/30/08 3:28pm
Msg #265878

Re: Michelle, you didn't answer my question...

This is the only time I have worked for them and I got paid right away but then got this bill. You are right I do not plan on paying the invoice. I have already printed out the agreement that they made with me with the fed ex acct # on it.

Reply by MW/VA on 9/30/08 3:11pm
Msg #265868

Re: I personally have never had it happen but several here

I would take the dispute to Fedex. If the shipment was clearly marked "bill recipient" or another account no., I don't think they can backcharge you on the receivers say-so. It's one thing when they can't collect from a defunct company, but this is outrageous.

Reply by MICHELLE BURKE on 9/30/08 3:16pm
Msg #265874

Re: I personally have never had it happen but several here

I did not think I could be bill back either but I guess they can and Fed Ex said my only recourse is to bill them after I pay fed ex. Because they will only re bill once on any given shipment.

Reply by ZeeCA on 9/30/08 3:24pm
Msg #265876

wonder if this would work... pay with your cc and then

dispute the charge?

Reply by Stamper_WI on 9/30/08 4:12pm
Msg #265884

They tried with me

Didn't happen. Showed the confirmation saying to use their acct.

Reply by CopperheadVA on 9/30/08 4:46pm
Msg #265886

It's happened to me!

I've had this happen once with UPS. The TC gave me and the SS a UPS account number to use, but I received a chargeback because the TC had closed their UPS account when they decided to use DHL as their shipper. This was an on-line airbill that I generated so you would think that the account number was still open on the day of the shipment.

Anyway, UPS could have cared less that I could produce instructions that told me to use said account number. UPS said that as the shipper, I am ultimately responsible for paying the charges if the receiver does not. In this case, the TC account was closed so UPS had little incentive to try and assist me. As of that moment I only do handwritten airbills and my name never appears on there anywhere. TC is named as shipper and receiver, and I mark it "Bill Shipper" so the TC is ultimately responsible as the shipper. I get blank airbills from a dropbox at a busy office park. I did ultimately get reimbursed the full chargeback amount from the TC, but only after several reminders.

Someone else posted recently that sometimes the TC or SS will provide a prepared on-line shipping label, but it shows the notary as the shipper. He said to black out all notary info with a Sharpie and then photocopy the label so the notary info is completely unreadable. Although, come to think of it, FedEx or UPS could just look up the tracking number and see the notary name listed on that label as the shipper in their computer system.

In any case, if you don't want to be charged back or have to spend time trying to clear up the billing mess, only use hand printed airbills that do not list your name, address, phone or account number.

Reply by desktopfull on 9/30/08 8:46pm
Msg #265926

If you read the fine print it states that the shipper is responsible for payment, so if the receiver refuses then you get stuck with the bill. NEVER put anything on the label that will identify you, always put the company name and address as sender and receiver, and drop it in the shipper's box, don't call for a pick up. If you follow this advise you will never get burned by another company. But there's nothing you can do but pay the bill and try to collect it back from the company that stiffed you. Good Luck.