Posted by LynnNC on 4/24/09 11:33pm
Msg #286260

Help - Any suggestions?

I have a closing tomorrow, Saturday, through NREIS with documents at Dynamic Dox. I have a big problem... I entered the wrong password too many times and am blocked out. The help people at Dynamic Dox are gone until Monday. Anyone know how to get through to NREIS on Saturday so they can send the docs as a PDF file if possible. Otherwise, this loan won't close.

Reply by Maureen_nh on 4/25/09 12:23am
Msg #286263

Support (800) 669-7127 New Support Hours : 5:00 AM PST - 6:00 PM PST
This is all I have I hope your signing is not too early

Reply by LynnNC on 4/25/09 6:43am
Msg #286280

I called after 6:00 PM PST and got someone, in India, of course, who said the people were gone and would return on Monday. What I need to do is get through to someone at NREIS...I am sure that some people will be there today, Saturday, as it is a very busy EOM.

Reply by MichiganAl on 4/25/09 1:14am
Msg #286272

Maybe by morning it will reset. Also, just a shot in the dark, but try clearing out all of your cookies on your computer. Go to Tools - Internet Options - Delete - Delete.

Reply by Julie/MI on 4/25/09 9:09pm
Msg #286342

Did you resolve the password problem?

NM