Posted by Anita Cuellar on 4/28/09 11:27am
Msg #286535

Looking for terms when dealing with signing Companies

i had a signing company tell me I was responsible for the return of the documents. and that that information was on this site. Does anyone know where to locate that information?

anita

Reply by Lee/AR on 4/28/09 11:33am
Msg #286537

Try looking 'em up on Signing Central. n/m

Reply by A S Johnson on 4/28/09 11:41am
Msg #286538

You mean you were to pay for the return of the docs?
I've been doing signing for 10 yrs and have never paid to return the docs.

Reply by CF on 4/28/09 12:28pm
Msg #286543

Your post is too vague if you left the documents with the borrower to return- I would say that you made a mistake, unless instructed to do so. If you are saying that this company wanted for you to pay to ship documents back- then they have made a mistake....cause that ain't the way it works!

Reply by Marian_in_CA on 4/28/09 12:50pm
Msg #286546

When you say, "...responsible for the return of the documents," what exactly do you mean?

Do you mean that the signing company/TC expects you have pay to have them shipped?

Or do you mean they just expect you to package it up and drop it off at FedEx/UPS/Etc. for shipping using their account to charge?

It *IS* part of the job to package and return the docs after their signed. At least... 99% of the time, anyway. If the lender has shipped the docs directly to the borrower, then you're likely not responsible for them. However, if they sent the documents to you, either physically or you printed them... they you bet you're responsible for getting them beck where they belong. You usually do not have to pay for it, though. You are usually given an account number to list on the airbill that will be charged to the lender/TC/Signing Service. It's rare...though it can happen... that you are asked to pay for shipping the docs, but so long as you include it in your invoice, they will reimburse you for the cost of shipping and handling.

Reply by Anita Cuellar on 4/28/09 7:08pm
Msg #286596

yes the company sent me the docs. and during the conversation there were no instructions to send them back. Then someone from the company contacted me and said that when dealing with their company there is a place on notary rotary where I can see their terms. I went to signing central. I looked there and there is a document icon. but hen I click on it it just gives me the option to sign, print or cancel.

Reply by Jim/AL on 4/28/09 8:00pm
Msg #286606

Still not clear Anita. What is the company name?

Need more info to be able to help you.

Reply by Jim/AL on 4/28/09 8:07pm
Msg #286608

I have paid shipping back.

I do applications (no notarizations) for a company that pays fairly well and requires the 30-40 pgs. of docs all be faxed back and then mailed afterwards. It only costs me two or three dollars and worth the $1XX.xx fee for a usually quick signing.

Reply by MikeC/NY on 4/28/09 8:11pm
Msg #286609

This makes no sense whatsoever. Why would they contact you and send you HERE to see their terms, rather than simply explain them to you in the course of that contact?

Reply by Linda_H/FL on 4/28/09 9:01pm
Msg #286621

Thank you Mike... I thought I was the only one

scratching my head over this...makes no sense at all

Reply by jba/fl on 4/28/09 9:05pm
Msg #286623

I'm scratching too.... n/m

Reply by Linda_H/FL on 4/28/09 9:16pm
Msg #286627

Anita....e-mail your hiring party....tell them to get you

shipping information or a shipping label or the package isn't going out....period...

It's not up to you to go searching or shipping information - that should be provided with no hassle to you...and personally, I've never seen one company post their shipping info in SC...

Good luck

Reply by Jim/AL on 4/28/09 10:03pm
Msg #286631

Anita did the work for SoCal Signing Co. and they should

provide her with an account number or shipping label I would assume. I have never worked for them so I do not know how they operate. If someone who has could PM her the answer, she would probably appreciate it. Not sure why they would send her here, the comments for them lately are not so hot.

Reply by Susan Fischer on 4/28/09 10:47pm
Msg #286634

"the comments for them lately are not so hot." Who? I

still don't see the company.

Reply by jba/fl on 4/28/09 10:52pm
Msg #286635

SoCal Signings, San Dimas, CA n/m

Reply by Linda_H/FL on 4/29/09 4:21am
Msg #286642

SoCal?? Then I'm sensing a misunderstanding here

I've never worked or them but I don't see Lisa telling someone to come here or returning shipping info.,..MHO