Posted by Greg Ewers on 4/23/09 1:31am
Msg #286020

mortgagedocs.com

I just got an assignment from a person in California for a refinance in my area here in Florida. The assignment is through www.mortgagedocs.com and I am new to this signing agent business. I am not familiar with this and can use some help as this will be my first signing. Thanks

Reply by sue_pa on 4/23/09 6:19am
Msg #286022

you have somehow convinced someone you know how to do a job and have convinced them to pay you a fee for completing the job. You apparently lied to them. Call them back and tell them you have no idea what you are doing. If they are still willing to have you do the job (which they very well may be) have them earn their fee and walk you through the process with the actual docs for this order.

Reply by Gary Boehm on 4/23/09 8:03am
Msg #286024

mortgagedocs.com

Well, ya gotta start somewhere. Is this your very first one? If so, I generally agree with the previous reply and ask them if they are willing to walk you through the process.

I just completed an signing for them and it is a little different than most others. Instead of them emailing you the documents as an attachment, they send you a Username and Password and you Login to their site with that information. Then you go through their site to where they have the Borrower, click on View and then go down the screen where they have the documents posted, click on them and print them out.

I assume that you already have a laser printer and if it is not a dual tray, that you can switch paper or you know how to print each paper size as you go through the docs.

Good Luck!

Reply by BobbiCT on 4/23/09 8:15am
Msg #286028

Mortgage Docs will help you thru it IF

you let them know this is your first assignment with them.

As posted, getting the hand of their download and website requirements can be a little tricky the first time.

Remember - they "score" their NSAs with each assignment, so just ask and get it right the first time to receive a higher score.

I parted ways a few years ago. Their QC person and I had differences on a completed Conn. loan package (signed in CT and secured by CT real property). I followed Conn. notarization law and QC refused to accept this. Because the lender was in California, I was required to FedEx California notarization pages to be attached to my completed Conn. documents. I did not. They reduced my fee because of "my error". I decided I could live with continuing my error-ridden notarization ways. FYI. I discovered later when doing some title reseach at the Land Records that someone had altered my notarization block to "meet" their requirements. Clearly the changes were not in my handwriting

Reply by Richard Brockmann on 4/23/09 2:30pm
Msg #286064

bobbi, i know your as far away as you can....

get from ca but if that would have happened to me and i found out about it i would raised all kinds of hell and reported it to the necessary ca departmants......i to had a confrontation with qc lady at mtg docs and we also parted ways........they also at that time were reducing their fees to almost nothing because they cut a deal wit first american title......on the other hand they always paid timely and i appreciated that.....

Reply by JanetK_CA on 4/23/09 4:56pm
Msg #286091

Re: bobbi, i know your as far away as you can....

I guess that QC person didn't get the concept of reciprocity between states. Another case of a little information being dangerous - i.e., we don't know what we don't know. That brings me back to the original poster...

Greg, you said "I'm not familiar with this" which could mean many things. If it means that you haven't had any training on loan signing and don't have a background with any related experience, then I heartily agree with Sue/Pa. When someone's loan is on the line, this isn't the place for on-the-job training. There are many programs available (including from right here at Notary Rotary) and before you take on this responsibility, you should invest as much time as it takes to get yourself up to speed at least on the basics. BTW, most people here would recommend the training program from The Signing Registry (TSR), the one sold here.