Posted by Jose Gutierrez on 8/18/09 3:42pm
Msg #300655

Pacific Document Services, here we go again,

I have a return check from Paul for NSF this was for 2 orders on April 15 and 16.
I was promised a cashier's check last Wednesday, well no cashier's check yet and no bank fees. Check was returned almost a month ago.

I have another 2 orders that hasn't been paid and all I get from Paul is just a promise of a check and problems with his title's wire. One order is for April 9th and the other for June 5th, you can call me Paul, you have my number or better yet, just send a cashier's check with the 4 orders + bank fees.

Reply by jba/fl on 8/18/09 3:58pm
Msg #300657

Talk about keeping a company on top...LOL

There has been much discussion here today Jose about PDS and Paul Gambs. He's been posting here also today, so he should also be available to answer your phone calls and emails. Paul has been stating that everyone who works with his is happy - although there are a few who disagree.

I'm sorry you have been taken, but since he's not busy today - give him a call. He wants to do right by you; he continues to state that he pays everyone. Keep us posted also -

Good luck.

Reply by jba/fl on 8/18/09 4:59pm
Msg #300669

I guess I'm not done -

Jose - have you heard from Paul? He tells me in a PM that you have worked things out, blah, blah, blah...all is ok.

When you get your collected funds, that would be a good time to update us all here.

And Paul - don't PM me again. My thoughts are rhetorical; Jose has the real issues that need resolving to HIS satisfaction. I don't care what you say; if Jose posts after funds are collected, meaning after his bank has officially collected and all chance of NSF is past, that will be a determining factor to place against your, IMO, poor record.

Reply by CH2inCA on 8/18/09 5:55pm
Msg #300675

A very good question was asked by Linda, of Paul in 'the other thread':

"Why is this original poster still waiting on payment for services rendered in February and March?

I think that's a very logical question for you to address....not that it's any of my business, but that's the whole intent of the original post. "

I would have to say I'd like an answer to that, since I have a couple of outstanding invoices for PDS too.

Not overdue yet....but I guess you could say I do have a dog in this fight.

Reply by jba/fl on 8/18/09 6:16pm
Msg #300676

My PM from Paul:

"I tell you what, why do you get to blah blah blah all day and i can't...mind your own business!!!"

I guess when my notary family is having difficulties I tend to stick my nose in to see what smells...something is rotten around here. It is my business, Paul, family business.

Reply by docs1954CA on 8/18/09 6:18pm
Msg #300678

It sounds like your dog is going to have to wait 4+ months

to eat (get paid) , if I read Jose's post correctly, He had ( has) 2 invoices from April, 14+ 15 that are now at 120 days and he's still waiting.I just don't get this " wire transfer" issue crap that Paul keeps spewing here. I don't get the comments posted in SC that say he pays on time? 60, 90. 120 days??? That's on time? 4 stars for paying the NSF fees?
He just doesn't seem to care that people will pay their bills on checks he sends them, and lets them deal with the fall out from that.Great, he pays the NSF check fees, but what about all of the problems those bogus checks cause? This is what I had to deal with. I had a dog in the hunt, but I've since locked him in the yard.

Reply by JanetLA on 8/18/09 6:24pm
Msg #300681

I am not "allowed" to post that Paul does this on a regular

basis without him sending me an uninvited email. He does not want me to post my opinions when it pertains to his business practices... I have proof that he wrote me two NSF checks, one of them for the "accidental" shortage from my first payment. (yes, he paid them both and paid the nsf fees). If he shorts many notaries a month at $10 each, he is bouncing fewer checks each month. Paul Gambs thinks it should be OK since he paid me and others after the fact. I will NEVER post about this guy again if nobody else comes along with a "new" story about him paying with NSF check. Although it seems to be more and more often these days. Why do people work for the guy? Because EVENTUALLY you will be paid? And let me say once again, he is in financial trouble....How long will it be before he goes all the way under?

Reply by Pacific Document Services on 8/18/09 6:25pm
Msg #300683

Re: I am not "allowed" to post that Paul does this on a regular

Janet.....i will never go under period!!!

Reply by docs1954CA on 8/18/09 6:29pm
Msg #300685

No paul, you won't go under as long as you keep finding

people to prop up your 3 legged table.....

Reply by Pacific Document Services on 8/18/09 6:31pm
Msg #300686

Re: No paul, you won't go under as long as you keep finding

Docs1954 who are you?

Reply by jba/fl on 8/18/09 6:36pm
Msg #300687

sounds like Hubris to me. n/m

Reply by JanetLA on 8/18/09 7:22pm
Msg #300698

According to website, Paul has been in business for 7 years

Here is the quote from his site.
"Pacific Document Services, Inc. has been in business for seven years as the loan document signing company with the difference. We are the one-stop notary and signing service that meets your customers' needs."

Now, according to the site, it was done in 2001, but that only makes 8 years, not 17 like he claims... Further, how can the notaries that have been paid for 17 years be telling the truth? Hey Paul, go give yourself another high rating. How is this OK on Notary Rotary for true ratings? He should NOT be able to alter true ratings about his company. Maybe more people would stop working for him if he were not allowed to give higher ratings to himself....(sneaky Paul to give himself only 3 stars instead of 5)

Reply by Sylvia_FL on 8/18/09 6:49pm
Msg #300692

Re: I am not "allowed" to post that Paul does this on a regular

Janet
You can block him from sending you PM's, and your e-mail should have a feature to block some e-mail addresses.

You should post your experiences with companies, so other notaries know to be aware.

Reply by JanetLA on 8/18/09 7:23pm
Msg #300700

He is blocked here. Sends them to my personal email. n/m

Reply by Sylvia_FL on 8/18/09 7:28pm
Msg #300701

Re: He is blocked here. Sends them to my personal email.

Can you block e-mail from certain senders??? I think gmail lets you create a filter.

Reply by Pacific Document Services on 8/19/09 9:29am
Msg #300757

Re: He is blocked here. Sends them to my personal email.

Janet,

This company was opened in 1992....now here that equals 17 years...the current web-site was designed 7 years ago.
Great Day,
paul

Reply by SheilaSJCA on 8/18/09 6:25pm
Msg #300682

here is another good question

Why would you choose to work for this company? I would assume you did not research PDS prior to your working with them last month or last week? Enquiring minds want to know!

Reply by jba/fl on 8/18/09 6:42pm
Msg #300689

My new PM from Paul

Subject: My PM from Paul:

Thanks Godmother!!!!


Paul: if you have something to say, make it public, like I am. Don't be as childish with me as you are being with your business.

There are companies you could take some tips from on timely payment, mature correspondence and a host of other good practices. Sending me PM's is not the way to go. I publish them all and then give public responses. Grow up.

Reply by Pacific Document Services on 8/18/09 6:49pm
Msg #300693

Re: My new PM from Paul

Okay Julianne here it is, you want it out in the public....lets use Orlando, Fl. for an example, have done more than 1,500 loans in Orlando this year, the notaries we use in Orlando are not chiming in here...you have not done one deal in the 17 years since we have been in business...but how bad can we be, you signed in to our system on 06/27/2005...i do not send out a check with the expectation of having it returned, we do hundreds of transactions a day at our bank, unfortunately they do not extend credit to a company that is servicing the mortgage industry, but if there is a check returned i will make sure it is rectified with fees included, do not want a pat on the back for doing so. We are all struggling to survive in this industry, i will survive, i have too much invested, in the meantime, each and every notary will be paid that works for us. Have a great night!!
Sincerely,
Paul

Reply by jba/fl on 8/18/09 7:21pm
Msg #300697

Re: My new PM from Paul

I may have signed up with your company in 2005, which was a time I was signing up with many, but no, didn't really want to work with most unless they met my fees, and then only after I researched the company here and other sites. I don't know if you called or not, don't care.

I worked for a large financial institution sending out hundreds of checks or approving checks for payment each week. Not a one bounced. Never had to send NSF fees to anyone. Not from my personal accounts either. I don't count any chickens before they are hatched, and I don't hang paper. I would never be able to show my face if I had your track record, let alone whine to others about my failings that were due to some imaginary force unbeknownst to others.

I think that I am fortunate to not have worked with you. I have another SS company in mind that could turn cartwheels on your excuses that when their check arrives each month, I don't even have to open the envelope, but just check my receivables and make out a deposit slip for that amount and let the bank fumble with all the glue on the envelope (he uses envelopes with the greatest sticking power of all!) Same for many others. My clientele is almost all net 30 and that is just the way it should be. Shame on you when those you ask to do a job think net 45-120 is acceptable.

Shakespeare said it best: Methinks thou doth protest too much.

Reply by SheilaSJCA on 8/18/09 7:22pm
Msg #300699

sucks to be Paul with his poor credit rating

I got a PM too, and I am was told that his company has done over 400 loans in my area this year, that would mean in the present economy, he is getting 50 orders a month in San Jose, (just one of many markets, I am sure) and 1500 so far in Orlando, would be about 190 orders a month...so with that kind of steady volume, you think he could pay on time, or at least get a line of credit, oops, that right, unfortanately the reality is ,"they" do not extend credit to someone who bounces checks.

Reply by kathy/ca on 8/18/09 9:15pm
Msg #300709

Does he also go by Vista National LLC? Same city in CA!

Brentwood is the city, same zip code and if I remember correctly when Vista called me to do a closing I was told someone by the name of Paul (something or other) was the previous owner, at the time that meant nothing to me. Anyone worked for Vista National LLC?

Reply by KODI/CA on 8/18/09 9:51pm
Msg #300712

These business practices are very unusual.

While there are quite a few SS and some TC's that are performing in this manner, it is not the norm for legitimate businesses. Perhaps the California Franchise Tax Board and the Internal Revenue Service should be looking in, and possibly auditing, these goings on. Too many ways to avoid taxes from what I can see.

Reply by MW/VA on 8/18/09 10:13pm
Msg #300716

IMO this is absolute absurdity. We have a company that wants to defend their reputation.
Yet that reputation is built on clearly not paying notaries. The same company has the time to argue back & forth with anyone posting comments or is send P/M's. I had posted in the previous thread that the matter needed to be resolved with the originator of the post. I got a P/M about that.
There's no point whatsoever in bashing anyone who is simply telling the truth about waiting months & months to get paid, receiving NSF checks, and waiting some more. I don't care how long this company has been in business--these are poor business practices. When you reach the point where you pay ALL your notaries in 30 days, then defending your reputation is warranted. If you're making money on the services provided by notaries, at least show them enough respect to pay them in a timely manner.
We'll all wait to hear from the notaries who posted complaints that you took care of it.

Reply by John Schenk on 8/18/09 11:18pm
Msg #300725

I agree completely...

No matter whether it be business, or personal life, you should know what is in your checking account. If you don't know you're writing a hot check, you're stupid. Maybe not stupid if someone else bounced a check on you, but when you're getting paid by title companies, as PDS is when the loan closes, you write your checks to the person that brought you to the dance...the notary that did the closing. Without US, SS's get NOTHING! Why cut your own throat?

IF there's a BK filed, that's a different situation. We ALL get burned, in most cases, but that's a different situation from what I am seeing with this company. Glad you haven't called me, PDS. I don't need the headache, nor wasted time and printing costs to deal with you. I'm embarrassed when someone writes me a hot check. Been there, done that!

JJ

Reply by CF on 8/19/09 7:40am
Msg #300738

Something to consider

If you deposit a NSF check into your bank account can you be held responsible? Meaning...does it go against you like if you were to write a bad check? Will you go into "check systems"? This is a system that will flag you and you will may not ever be able to open a checking account again.

Being the case that most Notaries run their business as a "Sole Proprietor" and do not have separate business identities set up....this could be an issue????? The bank may be more forgiving on a business account then a personal bank account???

I would NEVER work for a company again that sent me an NSF check. JMHO

Reply by Pacific Document Services on 8/19/09 9:55am
Msg #300767

This will be my last post here...the amazing thing is there are 27 posts here and only 1 is from someone that actually works for me and i have spoken with Jose and he will be taken care of??????

Reply by jba/fl on 8/19/09 10:01am
Msg #300772

he will be taken care of?????? Still a question in your

mind?

Reply by MW/VA on 8/19/09 10:12am
Msg #300781

If you had taken care of your contractual relationship with Jose, he wouldn't have had to post on NR in the first place. Who cares if we work for you or not, the biggest issue for notaries in this business is companies who don't pay! Didn't you get it that we rally for deadbeats.

Reply by MistarellaFL on 8/19/09 10:26am
Msg #300783

Put on yer boots..."it's" getting deeeeeep in here

Paul, skip 2 meals a day, and get your contractors paid in a timely manner.
Works for me. If I can't pay myself and my contractors, I know I am not charging an appropriate fee.
Have I ever underbid on a project? Yep.
Have I ever not paid a contractor because I have underbid? Nope.
Resolution? Stop underbidding contracts. Skip a few meals. Pay contractor.
Simple.

Reply by jonpa on 8/20/09 6:26pm
Msg #301107

Hey Paul, why don't you tell everyone one in here what you told me. You are nothing but a liar. If you keep sending out rubber checks, you might be shut down by the state. Also no one will want to sign for you. When I get bad checks, I just file charges. I don't mess around. It is a crime to bounce checks. And it can go on your record.

Reply by Julie Perry on 8/24/09 12:02am
Msg #301433

Yes I have had the same happen to me also, it took 4 months to receive two payments and I have had 4 checks bounce and Paul has given me the same "wire" excuse. I was able to get my payment and fees. I advised him that I would only take money order's or cashier's checks and payment must be paid with 30 days. If this continues the next time I will not do signings for them again.