Posted by Alz on 12/9/09 1:40pm
Msg #313679

I didn't know that

Flagstar Bank is now conducting Paperless Closing, i.e. esigning. I believe they are partnering with Fiserv. Is anyone aware of this?

Reply by Linda Juenger on 12/9/09 1:43pm
Msg #313680

Yes, I got an email not too too long ago advising of this. They also sent a video to watch and learn. I watched it but have never been called to do one yet. I'd say its been 6 months or so ago.

Reply by Alz on 12/9/09 1:56pm
Msg #313685

Who sent the video to watch? Is it available online? I just received the assignment for tomorrow. Is it remotely similiar to Amtrust?

Reply by Yoli/CA on 12/9/09 2:22pm
Msg #313694

Same here. Received, watched, never called.

Reply by MW/VA on 12/9/09 1:51pm
Msg #313681

Yes, but I haven't done any yet. I have done some paper closings recently.

Reply by wisconsin on 12/9/09 3:00pm
Msg #313698

I like Amtrust better, Flagstar is a little more confusing

if you have not done one before.

Reply by Southwest Notary Service - Cody Ryan on 12/9/09 3:26pm
Msg #313708

Re: I like Amtrust better, Flagstar is a little more confusing

and with Amtrust, the sneaky part is that the document opens in one window, while you have to scroll down in the outside window to get to the "signature" area...

Reply by Teresa/FL on 12/9/09 5:02pm
Msg #313737

Re: I like Amtrust better, Flagstar is a little more confusing

I have done 25-30 AmTrust eSignings and just one Flagstar eSigning and agree that AmTrust is a lot easier and less time consuming.

Flagstar has a link for each individual document, which really slows down the process. AmTrust combines many of their documents into one file. The time difference to individually eSign 20+ documents vs. 5 or 6 documents is a big factor for me. I would much rather do an AmTrust eSigning than a Flagstar one.

Reply by Alz on 12/9/09 7:52pm
Msg #313772

Re: I like Amtrust better, Flagstar is a little more confusing

Yes, you are correct. I will obtain assistance on the navigation tomorrow morning.

Reply by JanetK_CA on 12/9/09 9:33pm
Msg #313800

Unfortunately, Amtrust is no longer, as of last week(?) n/m

Reply by Teresa/FL on 12/9/09 10:11pm
Msg #313801

Not necessarily true - I received this update on 12/07/09

Date: 12/07/09 Type: Added/Removed Programs

News: AmTrust Bank was acquired Friday, December 4th, by New York Community Bancorp (NYCB). Due to the nature of this acquisition and the steps required to effect a proper and orderly transition, it is necessary to immediately suspend all registration and rate-lock activity for a period of time in order to permit us to properly address all of the related requirements. We expect to complete this process as quickly as possible. Although we will not be accepting new registrations or rate-locks during the transition period, AmTrust Mortgage Banking will continue to process and fund all rate-locked registrations that are in-process at the time of this notice, in the normal course of business

Reply by Alz on 12/10/09 1:02am
Msg #313808

This is encouraging... n/m

Reply by Alz on 12/9/09 8:04pm
Msg #313775

Thanks Jack! Help was only an orange button search away. n/m