Posted by Deseree Wynne on 1/27/09 5:59pm
Msg #275761

Go back to the days b4 e-docs

With us getting more busy, e-docs are now just too cumbersome and time consuming. I liked having the loan docs delivered to me.

Reply by CopperheadVA on 1/27/09 6:25pm
Msg #275763

Well we can wish.... but, it will never happen.

I'm with you, Deseree - I would love for everything to be o/n docs. I think borrowers would cringe if they knew how their info is bantered around the internet. Just yesterday I received a docs package for the wrong borrower. My docs arrived well after the scheduled appointment time. Lenders seem to forget that their borrowers have lives, too, and they may not want to close their loan at 11:00 PM.

Reply by PA_Notary_II on 1/28/09 8:38am
Msg #275797

Re: Go back to the days b4 e-docs..what?

Doesen't anyone remember fax docs? They were at least an equal PITA if not worse. I remember usually getting 2 or 3 'line error' glitches in every package.

Reply by MW/VA on 1/27/09 6:58pm
Msg #275765

Don't we wish!

Reply by MichiganAl on 1/27/09 7:26pm
Msg #275768

Isn't that the truth

I used to be able to do 8 - 10 closings a day no sweat. But now with so many e-docs it's difficult if not impossible. Plus it's so abused now. Oh, it's e-docs? We'll just wait until the last minute to get everything together and send it out.

Reply by CopperheadVA on 1/28/09 7:16am
Msg #275787

Re: Isn't that the truth

You're right Al, e-docs are completely and totally abused by lenders!

Reply by jojo_MN on 1/28/09 2:53pm
Msg #275829

Re: Isn't that the truth

A perfect example is the 150+ doc packs we've been seeing lately. I don't think they bother even reading what they are sending. I had a package 170 pages, not including borrower's copy) that had three different versions of How Not to Commit Loan Fraud, 3 different Flood zone notices, and the list goes on. They have lists of different documents they can use and probably just select "all" without reading to see what it is.

Reply by CopperheadVA on 1/28/09 3:08pm
Msg #275830

Re: Isn't that the truth

Right on! On the last loan package I did, there was a continuous marriage affidavit and the borrower has been divorced since last year and ex-spouse is no longer on title! Such a time waster to have to call about those docs and then get told "Oh, that doesn't apply. Just disregard."

Reply by JanetK_CA on 1/29/09 7:37pm
Msg #275929

Re: Isn't that the truth

... to say nothing of a waste of our supplies. If it was their toner and paper, we might see a different response. Plus, the people who are saying for us to disregard are typically employees who don't think along those lines.

Reply by Deseree Wynne on 1/29/09 6:20pm
Msg #275925

Re: Isn't that the truth

MichiganAl, long gone are those days. But I have heard rumblings here in California that in an effort to cut back on costs sending/messengering docs might be alive again. I am gonna keep hope alive for that one.

Reply by JanetK_CA on 1/29/09 8:12pm
Msg #275935

Re: Isn't that the truth

But I hope they can handle it. I had a couple of signings recently where they told me they were going to be o/nited, then last minute advised that they didn't get sent out and were emailing them. They adjusted my fee, naturally, but it really messed up my schedule. If business keeps picking up, those companies are going to find themselves in a pickle, either scrambling around for someone else who might be available last minute 'cause I won't be able to handle it - or inconveniencing their borrower who has to then go to the end of the list. If they leave it to last minute, they may also end up with a less experienced notary than they would have liked.

Reply by Deseree Wynne on 1/30/09 4:08pm
Msg #276003

Re: Isn't that the truth

Good point JanetK.

Reply by NewPhoenix on 1/27/09 11:00pm
Msg #275780

Go back to the days b4 e-docs

I'd love to be able to say (and stick to it) "If I don't receive the eDocs by at least two hours before the scheduled closing then I won't do it." I did have two signings recently where the docs were sent to the borrower and I just had to receive and print 10 - 12 pages of "updates" to take with me. Didn't mind that at all!

Reply by CF on 1/28/09 7:21am
Msg #275788

Not to mention skeleton crews at the lenders and title companies. It is a real pita. Even thought that rate is lower for o/n package...my profitability is higher on those deals. I have, almost, 5 years of data to base that off from. You can make a lot more money and keep your sanity with o/n docs vs. edocs!!!

Reply by janCA on 1/28/09 9:22am
Msg #275802

I agree, CF

I love overnighted docs, especially if they go to the borrowers. No muss, no fuss!

Reply by Deseree Wynne on 1/29/09 6:23pm
Msg #275927

CF, I have data that proves this fact too. Even though you make a little less on a per signing basis at the end of the day you have done more and are not ready to pull the rest of your hair out.