Posted by pat/WA on 1/31/09 1:07pm
Msg #276050

UPS Supplies

How do you order your UPS supplies? I tried on line and they want a credit card number.

Reply by MistarellaFL on 1/31/09 1:09pm
Msg #276051

I think you must have an account set up with them

I have one, gave them my c/c number in order to open the account.
I have never been charged a dime yet.
Free supplies ever since.

Reply by Accesstoledo on 1/31/09 2:43pm
Msg #276055

Re: I think you must have an account set up with them

Pain in the ---, trying to navigate that web site. The local terminal manager is not any help.
If you call them dial O and your suppose to get a live body, to talk to. Good Luck

Reply by A S Johnson on 1/31/09 8:16pm
Msg #276083

Re: I think you must have an account set up with them

Have done business with UPS for30 years, the then "dial 0" doen't work. You must go thru the "cycle" and to talk to a person who will help you.
1) that person you talk to is NOT a UPS employee (No matter what they tell you) they are a contract call service center who may have just taken an order for Fredricks of Hollywood.
2) I don't even order my UPS supplies on line, I call the 800#
And, FedEx is NOT easy to order supplies from either.

Reply by Blueink_TN on 1/31/09 3:10pm
Msg #276057

Re: I think you must have an account set up with them

I just registered and opened an account with UPS a couple of days ago. I can't find supplies anywhere around me and the UPS store is kind of stingy with theirs. When I was in CA there was a drop box on almost every corner - now I have to drive 14 miles just to drop a package. BTW Misty, are you still involved in printer supplies? What was that web site? thx

Reply by Shoshana Roller on 1/31/09 5:59pm
Msg #276067

I just ask UPS to fax me an order form.

I fax back my order and it's delivered in a few days. Never a problem.

Reply by Mary Ellen Harvley on 2/6/09 11:26pm
Msg #276817

Re: I just ask UPS to fax me an order form.

How do you get the form?

We have a UPS store close by and I have asked them for just 6 lehgal envelopes and explained to them why I need them--I don't have many TC's that use UPS-and the UPS store is like 30 miles one way.

They ladies all refuse--say that they are only 12 a month for the store!!

i had an account but they charged me over $60 once. As they had my CC# it was charged to me. I had never shipped anything. I called, they admitted to a "error in reading the writing" (It was a package sent from Missouri to Texas) and said they would credit it back to me.

Well, they sent me a statement crediting me about half of it and a $15 difficulty fee!!!!!

Needless to say, I closed my account and my legal size UPS supplies are running low.

I have called the toll free number before I set up the account but could never get anything ordered without an account #.