Posted by Pierces Notary Services on 7/23/09 10:56am
Msg #297061

Amtrust e-signing

I have my first e-signing for Amtrust tonite using the borrower's computer. I checked they have high speed internet. Any saged advice?

Reply by Yoli/CA on 7/23/09 11:26am
Msg #297070

Be sure they have Internet Explorer. Amtrust will not open with Firefox.

Reply by Deb_AL on 7/23/09 11:27am
Msg #297071

I had one a couple of weeks ago that really threw me for about a hour. THe borrower had a PDF reader but did not have Adobe. Therefore, the signature lines were there but they were not able to view the docs. The TC had never heard of this. After trial and error, we finally downloaded Adobe and it worked. That is the only problem I have ever had with amtrust e-signs.

Reply by Michelle/AL on 7/23/09 11:31am
Msg #297073

If you're going to use their computer and not your laptop, be prepared with answers to your security password questions. Even if you know your password the system will recognized the new computer and ask you your test questions.

Also, I always log on to the site before the appointment to verify the docs gave been uploaded and are visible from my home office computer. That way when I get to the Borrower's home if there are problems I know it's their equipment, not the website.

Reply by wisconsin on 7/23/09 12:28pm
Msg #297088

They are very easy to do and take very little time. I have my own laptop so I can make sure everything is working properly before the appointment. I do use their internet because I do not feel that an air card is worth it yet. If and when esignings pick up I will look into the extra cost.

Reply by PA_NOTARY on 7/23/09 12:34pm
Msg #297092

I have never done one, can you inform me where your signature goes? etc.

Reply by wisconsin on 7/23/09 12:39pm
Msg #297095

You only Esign at the end stating that you witnessed the correct person click on their signature. Then the pages that get Notarized are what you print and are all wet signatures.

Reply by Pierces Notary Services on 7/23/09 12:50pm
Msg #297096

I was told I couldn't log on ahead of time to check out the site because the borrower has to be there too. Plus I have dialup here at work which would not be good. I don't own a laptop - not enough work to warrant me buying one or getting a wireless card because I am very rural and don't have service in many areas.

Reply by jojo_MN on 7/23/09 1:00pm
Msg #297098

Normally you print out the wet-sign docs from the website for Amtrust once you're logged in. I always log in before I leave to make sure there aren't any issues. Sometimes they might send you a wrong password or something and the appt. is after hours, so you can't get hold of the processor, so it is very important to log in first. You just can't open the link to "sign" docs before you get there. You also print the borrower's copy from the website before you go.

When you are done signing, you can have the option to "save to disk" for the borrower. If I have my laptop, I take an extra disk or if I'm using their computer, I save it to their desktop and they can move it wherever they want after I leave.

Reply by jojo_MN on 7/23/09 1:01pm
Msg #297099

Also, it's VERY important you don't have them wet-sign Note n/m

Reply by Pierces Notary Services on 7/23/09 1:57pm
Msg #297113

Re: Also, it's VERY important you don't have them wet-sign Note

they emailed me some docs to wet-sign. I don't believe the Note was one of them - why not wet-sign though?

Reply by jojo_MN on 7/23/09 3:10pm
Msg #297127

It is illegal to e-sign and wet-sign the Note n/m

Reply by davidK/CA on 7/23/09 1:22pm
Msg #297103

Be prepared to spend more time than normal. Amtrust e-signings save the lender time and money, your time and your money.

Be sure you print out a complete set of documents (as if it was a normal wet signing) to use in case the esinging fails on site. You also need to either print out another set of the wet signing docs (ignoring the esigning ones) for the borrower unless the borrower is OK with printing and/or saving them on their computer (or CD).

Remember Murphy's Law applies to esignings, like everything else.

Reply by Linda_H/FL on 7/23/09 1:34pm
Msg #297106

Re: Amtrust e-signing...I don't do these...but

I thought it was said here that AmTrust was going to change their procedures and the docs would NOT be available for download and printing prior to the appointment. Unless I misunderstood...but it was discussed here very recently.

Reply by jojo_MN on 7/23/09 1:49pm
Msg #297110

Re: Amtrust e-signing...I don't do these...but

I haven't received that notice yet. The one I did last week had them available. Maybe changed this week??

Reply by Linda_H/FL on 7/23/09 2:00pm
Msg #297115

I knew I saw it...and I knew you were gonna make me go

look for it!!..LOL....Msg #291556

Reply by jojo_MN on 7/23/09 3:16pm
Msg #297129

Re: I knew I saw it...and I knew you were gonna make me go

Thanks, Linda. I've done e-signs for Amtrust since then and the link to print the borrowers copies and e-signed ones were still on it.???

Reply by jojo_MN on 7/23/09 1:47pm
Msg #297109

The borrower needs a set of the complete document copies---

--the wet sign and e-sign. There is a link that states "print borrower set" (might not be exact wording).

There are usualy around 40 pages e-signed and 60-80 wet-signed in my experiences, so there would be 80-120 pages for the borrower copy.

Reply by Pierces Notary Services on 7/23/09 2:44pm
Msg #297123

Re: The borrower needs a set of the complete document copies---

I was instructed to save the e-sign docs to the borrower's desktop and not to print out a set.

Reply by Yoli/CA on 7/23/09 1:27pm
Msg #297105

I always sign on prior to signing. You do need the login and password, which hiring entity gives you. As stated in other posts, I like to make sure everything is working properly. Plus, you are required to have "wet sign" docs already printed before signing (or maybe they were overnighted to you?).

Reply by Gavina Franklin on 7/23/09 1:03pm
Msg #297100

Print the RTC if corretion needed. n/m

Reply by Mae/TX on 7/23/09 1:46pm
Msg #297108

Several of you have stated that it takes more time to do e-signings. Do you charge more than your base rate? If so, how much more? You can quote in percentages, if you are uncomfortable quoting rates. Thanks.

Reply by jojo_MN on 7/23/09 1:53pm
Msg #297112

It takes the same amount of time, if not more.

The signing services sometime will ask if I will take less since there isn't as much paper work, but I don't. The borrower still needs the full doc set and by the time you log into the computer, etc., it takes the same amount of time.

Reply by Joanne Rezzino on 7/23/09 2:18pm
Msg #297119

Re: It takes the same amount of time, if not more.

I don't mind the esignings, but I do not lower my fee for them. I accept a fee equal to the closing plus edocs, because there are docs to print. Also, I always take my laptop with me with the wireless internet access, just in case they're computer is "funky".... My experiences were always good with these closings. They took just as long to close as a regular mortgage closing does, though, if not a little longer.

Reply by snoopdogMs on 7/23/09 3:00pm
Msg #297125

New Rules for the Amtrust signing

Linda is correct. The closer only prints the part of the package that will not be on the computer. You DO NOT give the borrower a set as you are only given the one set to sign that does not contain the whole package. You do not print these for the borrower. After the e-sign closes, and you are still logged in, the borrower has 3 options as to how they will be provided a copy. Last resort is that the title will send them a copy if they cannot utilize the 3 options. You cannot print the note or the RTC as it is not available until you log into the e-sign. Best advice is to make sure the borrowers don't make mistakes on the only docs you have. The new rules are on their site for review. Better read them.

Reply by jojo_MN on 7/23/09 3:17pm
Msg #297130

Re: New Rules for the Amtrust signing

Not all borrowers have computers. That is why the entire package including e-signed are printed out for them. Kind of hard to have the RTC if it's only on the computer. Will check into it.

Reply by jojo_MN on 7/23/09 3:49pm
Msg #297134

Just got off the phone with Amtrust.

Last week I printed, but now we are no longer able to print them UNLESS the title company or broker sends them to us. It is now the responsiblity of the broker/originator to send the copy IN ADVANCE to the borrower so they can preview the docs before we walk in the door.

During the closing, we can print them off or save them to a flash drive or to their computer.

I forsee us all printing the copies anyway just like we are doing appraisals and broker docs with some companies.

Reply by Yoli/CA on 7/23/09 4:02pm
Msg #297136

Had one last week with s/s.

There was an overnighted package all printed on legal size. In addition, I had to print 44 pages of borrower's copies, 7 pages of doc to sign plus additional 3 pages for revised HUD. These 54 pages were emailed to me by s/s for printing by pdf size.

Reply by jojo_MN on 7/23/09 3:52pm
Msg #297135

Link for Amtrust e-closing instructions

https://www.esignmortgage.com/060809_FasterEsign.htm