Posted by garland/CA on 7/14/09 7:40pm
Msg #295888

Another printer question...

How to get the HP 2055 to print from both trays. When I have paper in tray 1 it only prints from tray 1.

I followed all the other instructions for paper set up. On paper source (in print preferences, I selected printer automatically select, and I also tried just automatically select).

Reply by Donna LaBelle on 7/14/09 7:42pm
Msg #295890

I need to know too

Reply by MW/VA on 7/14/09 7:43pm
Msg #295891

Same question in thread #295871, just a couple of threads down the page.

Reply by Frank/NC on 7/15/09 9:23am
Msg #295957

I have found that HP tech support is very helpful. Their number is1800-334-5144. I had a couple of issues with a 2015X which they solved.

Reply by Susan Rindermann on 7/15/09 10:22am
Msg #295970

Thanks Frank. I called that number and they helped me through it. Now it works!!

Reply by CH2inCA on 7/15/09 9:26am
Msg #295958

I'll make the same suggestion here as in the other thread with the same question.
Check to make sure you're setting you printer to print from the correct trays. Often the bypass feeder is set as tray one. So you may have to set to print from two and three.

Reply by Susan Rindermann on 7/15/09 9:41am
Msg #295959

I only have two trays, not three

Reply by PAW on 7/15/09 9:50am
Msg #295960

The point is, if you only have two physical trays, the software (and printer firmware) **may** consider the envelope or override feeder as a 'tray'. Thus the feeder may be Tray 1, the top physical tray (holding 250 pages or so) is Tray 2 and the bottom physical tray (holding a supply of paper) is Tray 3.

I had a printer that only had one physical tray, but it was considered "Tray 2" since the envelope feeder was considered "Tray 1".

Reply by Susan Rindermann on 7/15/09 9:53am
Msg #295962

ok, so can I still automatically print letter (tray 1, feeder tray) and legal (tray 2) within the same print job. Or do I need three trays. A feeder tray (tray 1), a letter tray (tray 2) and a legal tray (tray 3). Right now, as long as I have paper in the feeder tray (tray 1), it automatically prints only from that tray.

Reply by PAW on 7/15/09 9:58am
Msg #295965

It depends ...

... on the printer make/model and how the software (drivers) and firmware (code within the printer itself) manage the paper source. Not all printers consider the envelope feeder as a "tray". Refer to your printer's configuration documentation. (Are call the printer manufacturer's support number.)

Reply by Susan Rindermann on 7/15/09 10:15am
Msg #295969

Re: It depends ...

I got it working! Called HP tech support (thanks to the poster who gave me that number), and was talked through the set up. Now I can print letter and legal, as well as duplex!
Does anyone do duplex printing for the borrower's copies?

Reply by Jim/AL on 7/15/09 11:31am
Msg #295976

Duplex for BO is something I always considered, but I am

concerned that when they or I make an error I would not want to replace the error with a duplexed page. Have a friend that puts docs on CD for BO and others that print BO copy on letter only, but for the same reason I would not like this either. Personally I like my packages to look as neat and tidy as possible and try to return with as few or no cross outs and corrections as possible. Just my own dumb rule.