Posted by rengel/CA on 7/20/09 4:21pm
Msg #296607

I am NOT happy

When you take the time to print out a huge loan package, go to the borrowers' house, find that the #'s are all wrong, sit there for an hour trying to contact the title company, loan officer, etc. and finally get the LO, only to be told that "we have to redo all of the docs and sign at a later date." I'm okay with that. BUT.....

When the borrowers specifically ask that you get assigned the re-sign and the title co calls you, waits less than 30 minutes for you to call back, and then reassigns it to another notary???? Totally wrong in my book. They called today for a signing tomorrow.

So I just get a trip/print fee and not the signing fee.
Just not right

Reply by Jim/AL on 7/20/09 4:28pm
Msg #296610

Bummer rengel. It is too common if the phone is not answered

right away, the scheduler will usually try to get the closer assigned ASAP. I have had companies hang up before it even goes to voice mail because they are in such a hurry to get it off their desk. Sorry you got burned.

Reply by rengel/CA on 7/20/09 4:30pm
Msg #296611

Re: Bummer rengel. It is too common if the phone is not answered

Oh I totally understand that they need to get it assigned, BUT when the BO requests you, and it's not until tomorrow? Give me a break!

Reply by CaliNotary on 7/20/09 4:34pm
Msg #296613

Re: Bummer rengel. It is too common if the phone is not answered

That's life in this industry. If you don't answer your phone, you lose work.

Reply by Joan Bergstrom on 7/20/09 9:09pm
Msg #296659

Answer your phone n/m

Reply by Jim/AL on 7/20/09 4:41pm
Msg #296614

Not saying it is right, just to common. And wrong. n/m

Reply by Les_CO on 7/20/09 4:51pm
Msg #296616

For what you describe you should get your FULL signing fee. I'd ask for it.

Reply by Lee/AR on 7/20/09 4:53pm
Msg #296617

Absolutely, Les, couldn't agree more. n/m

Reply by Shoshana Roller on 7/20/09 8:12pm
Msg #296653

I am waiting for someone to invent a waterproof cell phone!

Then I can take it into the shower. I can get calls as early as 6 AM!

Reply by MW/VA on 7/20/09 8:30pm
Msg #296656

Re: I am waiting for someone to invent a waterproof cell phone!

Well, you could try a bluetooth earpiece & a shower cap!!! hahahah
(I'm joking here, but I'm sure it's done for real).

Reply by Linda Juenger on 7/20/09 10:21pm
Msg #296671

Re: I am waiting for someone to invent a waterproof cell phone! n/m

Reply by Doris_CO on 7/20/09 10:24pm
Msg #296672

Re: I am waiting for someone to invent a waterproof cell phone!

I think Verizon has one. One of their "rugged" phones might be waterproof.

Reply by Linda Spanski on 7/20/09 11:06pm
Msg #296676

Re: I am waiting for someone to invent a waterproof cell phone!

Yes, they do make one. I found it by reading Consumer Reports. It's a Verizon Casio model that's water resistant (yes, I can talk in the shower) and doesn't break when I drop it. I highly recommend it.

Reply by Linda_H/FL on 7/21/09 1:12pm
Msg #296722

I admire everyone's ambition here...sort of

but that'll be the day I take calls in the shower! OR in the bathroom!!

Good heavens...is nothing sacred??...LOL

Reply by Les_CO on 7/21/09 4:14pm
Msg #296769

Re: I admire everyone's ambition here...sort of

In that case Linda my advice to you…is….Do not start a SS!

Reply by Letty Marquez on 7/21/09 5:36pm
Msg #296780

Re: I admire everyone's ambition here...sort of

You guys are funny, a phone in the shower? Don't we need a clone to answer when we can't.

Trying to be a little bit sarcastic (OMG!) I know is hard but it is true signings agencies will assign someone else when you don't answer (happen before to me to and very sure to most of you).

think positive and more will come your way.

Reply by ikando on 7/21/09 8:09pm
Msg #296796

Re: I admire everyone's ambition here...sort of

I agree with Linda H. I have had conversations with people who flush while they're talking to me and think that is disgusting.

There is no conversation or job worth my stressing while I'm trying to eliminate!! Besides, the only paper available doesn't work that well for note taking.