Posted by NJW/FL on 6/9/09 8:35am
Msg #291648

TRG website problems

I accepted a signing appt with TRG (Convenient Closing Services) and was instructed to retrieve and print docs from their website. When I clicked on the adobe icon to view and print the window would start to open and then I would hear "bloop" and it would disappear. They ended up e mailing me the docs without a hitch. What would cause me to not be able to open the docs? At bottom of page it indicated that I was not blocking any pop ups. I would like to know how to handle this for the future and I am not that technically savvy. If anyone could help I would appreciate it.

Reply by Lee/AR on 6/9/09 8:42am
Msg #291649

You might try right-clicking and save it to your computer, then print. Just a guess.

Reply by Ocean Pacific Notary Services, Inc. on 6/9/09 8:51am
Msg #291650

Pop up blocker may be an issue - check the tool bar of your web browser

Reply by Prosperity on 6/9/09 9:02am
Msg #291651

I agree with the pop-up blocker problem. In the future, just hold the "ctrl" key while clicking on the document.

Reply by NJW/FL on 6/9/09 2:05pm
Msg #291718

I tried the holding of the control key and it would not work. It also indicated that pop-up blocker was not happening. That is what puzzles me. The action did seem just like a pop-up blocker, but tool bar did not indicate that.