Posted by Pam/MS on 11/13/09 6:37pm
Msg #310948

Any printer gurus out there?

I have 2 Dell 1700 laser printers. Have had wonderful luck with them until now. One of them has all lights blinking. I have tried several recommendations from the web but no luck.

One suggestion said to push the continue button twice and see which lights were then blinking, it is the load/remove paper and the error light. There is no paper jam and there is paper loaded.

Any suggestions?

Reply by Glenn Strickler on 11/13/09 6:53pm
Msg #310949

Not familiar with your particular printer, but I would unplug the printer from the power completely, pull both trays, clean it, inspect everywhere and see if that works. (I take mine out to the garage and blow it out with compressed air). Every time I change toner, I take it out and clean it. Chances are it's just dirt blocking the sensors, or a piece of paper tore off a sheet and is hiding somewhere causing problems. Or something could have fallen in it if you have supplies stored above it.

Of course you could try powering it down, unplug it from the power source, wait a minute or so, plug it back in and see if you get lucky rebooting it.

Reply by Ardel Richter on 11/13/09 7:17pm
Msg #310952

Before you mess with anything--turn it off for a couple minutes. Often that's the 'fix'.

Reply by RickG/CA on 11/13/09 8:14pm
Msg #310961

Sometimes these dell printers need to be reset:

Leave the printer on. Open the front and hold down the cancel button until all the lights are flashing in sequence. Close the front while still holding the cancel with the lights flashing and then release the cancel button. This should reset it.

Please note that I am not a printer tech by any stretch of the imagination and doing the above is at your own risk. My trial and error has only caused me to shy away from dell printers. Good luck.