Posted by MW/VA on 10/23/09 8:55pm Msg #308523
A few points for our side
I had a borrower again tonight who was very impressed with the "at home" signing experience. He was amazed how quickly & efficiently we got through the process (a VA streamline refi). I've had a no. of borrowers this week that seemed very happy with how the signing was handled. One gal, in particular, didn't have a very good experience with her LO. She wasn't sure what the heck the paperwork would say. I can tell you she walked away very happy that everything was crystal clear at the signing. This is a tough business & we all need to hear that our services are valued by the clients we serve. Happy signings!
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