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Good Intro to eSignings (eClosings) by Flagstar
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Good Intro to eSignings (eClosings) by Flagstar
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Posted by Jack/AL on 10/31/09 10:44pm
Msg #309485

Good Intro to eSignings (eClosings) by Flagstar

http://paperless.flagstar.com/title has a great intro to the process, with demos and PDFs for printing. It illustrates the process for the Closing Agent and the Signing Agent (Notary Public). For the quick version as a Notary Public, click on the "Learn More" tab. Then, under "Training Videos," click on Signing Agent Demo (Video). After seeing the demo, go down to Helpful Links and click on Loan Signing (Simulation)(Video). Both are simple are easy to follow. You'll even get to enter information to move to the following screens, just as in a real signing.

For a little more indepth version, click on the "Get Started" tab. You'll see several PDFs under the titles Get Started, Training Material, and Helpful Links. They're all PDFs which show the flow through the process. For future ref, you can just print them.

Even though many states do not let us notarize online (with electronic notary signature), the process is still useful, for it allows us to print the documents which we'll need to notarize and ship, but also lets the borrowers click to confirm their approval (which serves as their signatures) on most of the forms.

Drawbacks: to do eSiginings, it's best to have a laptop with an air card and portable printer, so you can access the signing site and print docs at the borrower's home. The cost of the card and reliable internet service which covers your entire service area are expenses to consider. On the upside, (1) you'll not travel to the borrowers until docs are ready, (2) you'll not have as much to print and ship, (3) and your pay may be $25 or so MORE than normal. Printed docs will be shipped afterward, as normal.

I stumbled through one eSigning months ago, without the benefit of such a training aid, or even a brief on what to expect. Got through it OK, but a little help like this would have removed any difficulty and the worry about not knowing what I was getting into. I took no equipment, for the borrowers lived in a rural area where even my cell phone got no signal, and they had the internet connection and printer. They did not want a printed copy, so all we printed was 5 or 6 docs for me to notarize, as usual, and drop ship. The signing seemed simple and quick, but the length depended on how long the borrowers wished to read the docs. We started at 10 PM, so we were all anxious to quickly view each doc and finished in less than one hour.

Reply by Michelle/AL on 11/1/09 12:11am
Msg #309486

I also completed this training and found it helpful.

I'm a firm believer that practice makes perfect with eSignings. I completed an AmTrust eSign last week. The Borrowers and I did everything right but somehow the "eSigned" documents got stuck in limbo - between my laptop and the Amtrust server. Technical support figured it all out but I was nervous for about ten minutes.

I'm a firm believer that if you choose to perform eSigns complete the training and as Jack suggests, get your own equipment - you'll have fewer surprises that way.

Reply by Linda_H/FL on 11/1/09 7:38am
Msg #309492

Thanks for the link, Jack..

I went through the AmTrust webinar over a year ago (during which I lost my internet connection due to weather and missed the first 10 minutes!! - how ironic!)...haven't done any e-signings so it doesn't hurt to have a refresher.

Thanks again.

Reply by Notarysigner on 11/1/09 9:15am
Msg #309494

Great info,....thanks for the link and overview info!

Reply by MW/VA on 11/1/09 9:44am
Msg #309498

Thanks for the post. There are many questions posted on this forum about e-signings. The flagstar training site is a good resource.

Reply by MW/VA on 11/1/09 8:53pm
Msg #309532

Speaking of Flagstar, I haven't done any closings w/them as lender in some time. Anyone seeing any business from them????

Reply by jba/fl on 12/9/09 11:30am
Msg #313646

Which Flagstar is this?
One of them doesn't pay timely and one must really stay on them for payment. Certainly not a thrill ride.

Reply by Seeker/GA on 12/9/09 10:02am
Msg #313631

This was an awesome intro. I have my first Flagstar e-signing tonight and appreciate having the link to walk me through each step.

Reply by Alz on 12/9/09 7:54pm
Msg #313773

Thanks! I knew help was only an orange search away.... n/m


 
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