Posted by kkarate on 9/4/09 7:32am
Msg #302853

3 hour signing

I did a closeing last night that took 3 hours. The clients just spoke to the lender before I arrived and covered every document. Of course when I arrived they had questions about every document. We were on the phone for 2 1/2 hours before the lender convience them to sign. My signing documents were in the order for mailing , my customer copies were in a different order. The clients didn't trust the copies. They wanted to received copies of the signed documents at the signing and have me put them in a binder at the table. They had me wait while they photo copied each document after it was signed, and showed me a copy of how it should have been done. I really would be suprised if this loan fund.

Reply by Jim/AL on 9/4/09 7:45am
Msg #302855

Wow, never had or want to have one take that long, been close though...sounds rough.

Curious what you mean by in the order for mailing?

Whenever I rearrange my set, always HUD on top, etc... I make sure theirs is the same. If they try to follow along or I need to swap for an error, it sure makes things easier.

Reply by kkarate on 9/4/09 7:59am
Msg #302858

Most of the time the cilents don't look at their copies. My order is HUD , TIL, right to cancel, ect. Signing documents printed on legal, clients copies letter. My computer and printer are in the car for error swap outs.

Reply by dickb/wi on 9/4/09 1:52pm
Msg #302905

1st....i wouldn't have stayed that long abd would have advised them about their 3 day RTC..........as for the docs i have found that: the id pages--then the RTC----then the hud,note,mortgage [dot],til,itemization,and the rest......if you are going to have any trouble it will come with the money docs so i get to them right away.....i had a guy one night at 9pm who started to read.....i asked him if he intended to read each doc and he saifd ye.....i reminded him of the 3 days he had to read and if he insisted i would leave and he could reschedule with some one else.....he said oh, ok lets get it done and we did.......i guess it's because i am just an oriery old b----rd..........all of this is jmho............

Reply by Michelle/AL on 9/4/09 7:51am
Msg #302856

kkarate, I'm tipping my hat to you for your patience.

Good thing you didn't have another appointment to go to. I bet you were exhausted once to returned home. If every signing was like the one you had last night I'm not sure I could do this job.

May the rest of your appointments this month be fast and painless.

Reply by wisconsin on 9/4/09 7:53am
Msg #302857

Wow! I had one take 3 hours once because they insisted on reading everything.

I am curious why you gave them their copy before they signed? I give them their copy when we are finished so it doesn't slow us down.

Reply by kkarate on 9/4/09 8:02am
Msg #302859

copies were requested during signing so they could mark for questions to the lender.

Reply by Jess/CT on 9/4/09 8:25am
Msg #302862

I had a signing that took well over 2 hrs in Aug because she chose to read every doc and call the lender 3x during my time there. It would have been longer if the BO sister didn't call to ask her to go out to dinner during the signing.
Saved by the bell!

Reply by Riley/FL on 9/4/09 9:14am
Msg #302864

I had one the other night that took 3 hours. We started at 7PM. Client was a retired lawyer who read every word, critiqued the Title Co, complained alot about the docs being redundant. He said to me, "Miss, I am a retired attorney, I know the law. I am going to correct these mistakes before I sign, okey?" We had to get the Title co then the lender on the phone, at my insistance, so he could play lawyer again. They were very pleasant people, and I learned alot while listening to him. Sometimes I am embarassed to present some of the docs we've been getting lately.

Reply by mwm143 on 9/4/09 10:19am
Msg #302871

When I have a "reader" I'll work in the conversation that the verbiage in the documents are standard for everyone and were not written specifically for their loan. Attempting to make any changes will most likey void the loan altogether. Sometimes in sinks in and sometimes it doesn't!!

Reply by C. Wayne Moore on 9/4/09 10:20am
Msg #302872

My 3 hour signing was a VA loan. The borrower had Parkinson's Disease and he had to sign his name and also had to sign as POA for his son. Started at 7:30p and ended around 10:30.

Reply by Todd/OH on 9/4/09 1:29pm
Msg #302901

I had a signing two summers ago that took nearly three hours over two visits. The loan was in a trust and required a certain clause after signatures EACH time. I called twice to make certain I had the necessary clause. I've had these meat grinders before. I get there and the wife INSISTED on signing in Caligraphy, each time. Guess what - they gave me the wrong clause. I had to go back and redo the whole thing. These poor people were fit to be tied during the first visit because the loan took weeks. I dreaded going back.

Reply by lindetteh_PA on 9/4/09 10:05pm
Msg #302954

Wow I would have never stayed 3 hours. I never rearrange my docs for that very reason. I have been closing long enough that I can pull out the docs people want to see right away I leave them in order so if I get a borrower that is unsure if they are receiving the same copies they can do 1 of 2 things 1st we can turn each page as we go. or I will let them pull out 5 to 10 random pages and switch that usually gives the security that they are all the same. I hope you called the title co or ss and got your fee increased. We are not there to sell the loan. If they were not ready I would have politely told them they should reschedule when they get all of their questions answered by the LO and maybe get the doc sent to them

Reply by Kay/IL on 9/5/09 12:01pm
Msg #302990

This year, I had 2 closings that took almost 3 hours to complete; neither included printing or travel time. One was for a reverse mortgage for a borrower who worked for and was laid off in 2007 by the subprime division of a major lender. The other was for a married couple - one was a CPA and other was a librarian. They read every page, asked lots of questions and contacted the lender at least twice during their closings. What made it even worse was that the packages for both closings were on the small side - 75 to 80 pages. And only one of them was close to home.

Ironically, when I have closings with packages that are 125+ pages, they go rather quickly.....1 hour or less. Go figure!