Posted by Shoshana/AZ on 9/25/09 3:21pm
Msg #305037

HP 1320 issue

The empty paper tray indicator keeps flashing even though the trays are full. I tried shutting the printer off and on. Didn't work. Any ideas? It only starts to flash when I try to print.

Reply by tonya/AL on 9/25/09 3:34pm
Msg #305038

I don't have the 1320, but I do have an HP. Last time I had a problem I wound up having to unplug it from the wall to make it reset itself. For some reason, just turning it off didn't clear out the conflict. Once I plugged it back in and turned it on the conflict was resolved. Give it a try. I hope it works for you.

Reply by Shoshana/AZ on 9/25/09 3:41pm
Msg #305040

I unplugged it from the back of the printer too. It didn't work. Due to my artificial knees, I can't get down and unplug it from the wall.

Reply by Philip Johnson on 9/25/09 4:00pm
Msg #305046

Should be able to unplug from back of unit w/o bending down

at the wall.

Reply by Shoshana/AZ on 9/25/09 4:05pm
Msg #305047

Re: Should be able to unplug from back of unit w/o bending down

Yes, I unplugged the back w/o bending down.

Reply by Gigi/CA on 9/25/09 5:13pm
Msg #305065

I have the same printer, open the door for the ink cartridge and remove it and give a shake, reinsert it will make a small noise and the lights will go out. Works for mine every time

Reply by Shoshana/AZ on 9/25/09 5:25pm
Msg #305068

It wasn't the toner light.

I do that too for the toner. This was for the paper trays.

Reply by Shoshana/AZ on 9/25/09 4:06pm
Msg #305049

Re: HP 1320 issue - Cold Reset

Ultimately, I did a cold reset as described on the HP website. That works!