Reply by SharonMN on 9/18/09 9:45am Msg #304241
"...She has a bad habit of canceling at the last minute. "
Or, possibly her clients have a bad habit of not having documents ready by the appointment time? I've had a client say, within 1/2 hour of the appointment time, that docs had not even been started on and they had no idea when they would be ready, and then when I gave the assignment back, the scheduling folks immediately called and tried to reassign it to me for "as soon as possible" - even though I know the docs weren't remotely close to being ready.
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