Posted by MonicaFL on 8/9/10 8:51pm
Msg #348261
National Loan Closers n/m
| Reply by MonicaFL on 8/9/10 9:33pm
Msg #348269
Re: National Loan Closers OOPS
Today I received a call from National Loan Closers regarding the statement made by me in this public forum stating that it took six months for my sister to get paid. Well, it seems that National Loan Closers is NOT a signing service but companies that use their software show the name of National Loan Closers at the top of their confirmations but then state the name of their own company or signing service. (That is what they told me!) NLC develops software so I do apologize. However, I do not take lightly to being threatened with legal action when all I did was state something that appeared to be from their company and state that they didn't pay my sister. But, I guess I must be the only person on this planet who has made a mistake in their lifetime. My unsolicited advice to all of you is this, be very careful what you say - as someone might think you are not as perfect as they are and will threaten you with legal action also. This e-mail is not intended in any way to be of a malicious manner but I do think I am entitled to the Constitutional right of the First Amendment of freedom of speech. I have done what they asked me to do - I have apologized. Now this is for everyone else to see - and why shouldn't you? It was sent to me and I should be able to share whatever information I want with anyone I want. PS. I did not say - and I quote "You made reference that National Loan Closers was listed in
S/C (Signing Central), but we are not listed there." I never said this. All I said was that it took my sister six months to get paid from them (but, as is apparent now, it wasn't them at all but a company who uses their software). OH OH, looks like someone made a mistake besides me!!!!Also, since they are not associated in any way with notaries and the work that we do, how could anything anyone says on this forum "damage" them in any way! I just don't understand! Also, why would they come on "our" forum anyway - we are notaries - and I would venture to say that most of us do not in any way use a big database. Most of us use either quickbooks, quicken or excel to track our jobs, etc. I just don't understand!!!!!!!!!!!!!!!
This is our first attempt and request for you to please issue an
immediate email or letter of apology to our company, along with an apology
post on the Notary Rotary website. Unfortunately, you can not take back
the things that were said about our company, but we feel that this might
minimize some of the damage that was made by your post.
If you fail to comply with this request, or fail to contact our company regarding
your intent to rectify this matter, we will be forced to seek legal action against you.
We feel that this is a simple request and solution to repair any damages that have been
created on your actions
| Reply by Lee/AR on 8/9/10 10:20pm
Msg #348271
Interesting....Re: National Loan Closers OOPS
If you google National Loan Closers and go to their 'sign up' page... https://www.nationalloanclosers.com/
it sure looks like a signing service. They even want a copy of your W9. Why would a software provider want or need that? Now if this isn't the same company, how would anyone KNOW that? However, they also do talk about software. I do not see them listed in SC. Puzzling, anyway.
| Reply by Michelle/AL on 8/9/10 10:51pm
Msg #348273
Re: National Loan Closers OOPS
Monica, I'm really sorry that this happened to you. I appreciate your open-ness and honesty in your post. Don't let this get you down.
| Reply by trnsa_IL on 8/9/10 11:04pm
Msg #348275
This is interesting and I hope NLC reads this thread because
I, too, have been contacted by a company/companies who introduce themselves as National Loan Closers. I think the real issue for NLC is to contact the companies who are using their software and request that they stop using their name. We can not help the fact that we are confused by who NLC is when we are called by companies using that name. I thought NLC was a SS because I've been called by someone more than once using that name. Maybe they are two separate companies...???
It would be great if the companies themselves would clear this up for us.
| Reply by trnsa_IL on 8/9/10 11:13pm
Msg #348276
A-ha! The difference is National Loan Clos"ings" vs "ers"
National Loan Closings is listed in SS but not National Loan Closers. I think they must be two separate companies and maybe the people who call me are saying National Loan Closings. The names are so similar I must be getting them mixed up???!!
I"ll try to pay better attention the next time! :-)
Sorry if I confused anyone!
| Reply by CopperheadVA on 8/10/10 6:20am
Msg #348285
Re: National Loan Closers OOPS
<< companies that use their software show the name of National Loan Closers at the top of their confirmations but then state the name of their own company >>
If they are just a software company, why is their name showing on the confirmations? Doesn't make sense to me if they are not a signing service. I can certainly understand why people would be confused!
| Reply by Cari on 8/10/10 6:42am
Msg #348288
It is beyond me, how companies like NLC could think that
they are NOT responsible in some way or form, for the companies they have listed on their database.
Your post is NOT the first complaining about a company that doesn't pay which is listed/registered with their database.
| Reply by Hugh Nations Signing Agents of Austin on 8/10/10 8:25am
Msg #348299
Re: National Loan Closers OOPS
If it looks like a duck, walks like a duck, lays great big gooseggs when it comes time to pay, and squeaks like a duck when it gets poked, it probably is a duck.
| Reply by Cari on 8/10/10 6:47am
Msg #348289
someone provide a website please...or state they're
located in...I've got to see this for myself.
TIA
| Reply by Cari on 8/10/10 7:06am
Msg #348290
okay, they come off as a SS...what gives?
"Established in 1999, NLC combines cutting edge technology and express service without sacrificing quality. Our national database provides quality driven, prescreened, and experienced closers for all of your signing needs..... "
********************************
"Signing Agents for NLC should be willing to travel to the clients office, home, and anywhere in between, and offer flexible hours to provide more opportunities for clients. You will be able to view your schedule, track the ETA of packages, download packages, and submit invoicing through our My Closing Tracker program...."
********************************
"Here at NLC, we believe in the old adage "time is money." Our My Closing Tracker system provides our clients with real time updates as to package status. Once an order is sent to our server, it is automatically uploaded into My Closing Tracker. All data pertaining to the individual file will able to be viewed and verified by your company at anytime, searchable by client name, file number, address, loan number, or date scheduled. Additionally, you are also able to generate reports from My Closing Tracker for your company.
>>>The system will also generate an electronic invoice once the signing is complete and send an email notification confirming the closing>>>.
_______________________________________________________________________
Lots of reading I know, but they are a national SS. And other SS or TC's that use their tracking system, are in fact using NLC as a third party (sometimes 4th), to hire the agents to do their closings.
So what part of this does NLC NOT understand...? They ARE responsible for agents NOT getting paid if a TC or SS fails to pay the agent...simple to understand I think.
My understanding, based on what is on their website, and in part, listed above, is that their tracker system allows a TC or SS to upload docs and track their closings on line...sort like Notary (Coffee site). However, the major difference between NCafe and NLC is that NLC IS a SS! NLC even sends out confirmations to the nsa, using NLC in it. On NC, the SS sends out their own via their tracking system.
Ergo, NLC is the actual hiring party, and thus responsible for payment if the NSA doesn't get paid.
Don't care what they threaten, but if I am hired by NLC and do not get paid as agreed, I'm a be on this site giving them a rating to what I feel they deserve...threats or not!
| Reply by MW/VA on 8/10/10 7:45am
Msg #348294
Msgs. #347977 & #347573 also discuss NLC.
There are a few of us that have gotten calls about posting info from our misunderstanding.
It is confusing. They are not the hiring company, but all updates, docs, etc. are on their website. I can respect a company that reads the boards & protects their co's rep.
I hope they can also see where the confusion & misinformation is arising from. We're used to dealing with the hiring party directly.
The coffee site operates differently. SS are using their software, but we still deal directly with the ss at all times.
BTW, IMO the concept of freedom of speech is abused. It should not mean you can say anything about anyone without consequence.
| Reply by Cari on 8/10/10 7:53am
Msg #348296
Re: Msgs. #347977 & #347573 also discuss NLC.
I understand how the coffee site works, and it appears that NLC is trying to do the same, but coming off totally different...which was one of my points.
Also, I can't seem to find this corporation listed anywhere in the Ohio SOS database...things that make you go hmm.
Looking for a response from someone who owns or works at this site...
Freedom of speech is certainly abused, I agree. However, I believe what you are referring to are statements that are libelous or considered defamation.
The OP stated her complaint against this company and others did the same, as they have a right to do.
| Reply by MW/VA on 8/10/10 7:58am
Msg #348297
Re: Msgs. #347977 & #347573 also discuss NLC.
"The OP stated her complaint against this company and others did the same, as they have a right to do."
Absolutely true. The company also has the right to ask for an apology if the info wasn't correct & they are not involved in a payment issue. This is a public forum & carries a surprising amount of influence in our industry.
| Reply by Cari on 8/10/10 9:41am
Msg #348307
totally agree with you Marilyn....
but this company has yet from what I see, to come on this board to publicly declare whether or not, any of what was posted is true or not.
In fact, I got a call from "Brian", regarding my comments, and had to call him back, which I did and left a vm.
So, in lieu of the actual phone call Brian, let's address any issues with your company here. If you are good as they say, then we should by right, hear your side. I like your site, and signed up, and have no problems with it, especially if it means to bring me business. However, if there are payment issues, then I'm a little wary.
Are you a signing service company or not, and please explain non-payment issues.
Much appreciated Brian!
| Reply by Cari on 8/10/10 9:42am
Msg #348308
oh and is NLC a registered corporation in Ohio? n/m
| Reply by Les_CO on 8/10/10 9:49am
Msg #348311
Re: National Loan Closers
If they don’t want their ‘good name’ used by deadbeat companies, they should:
1) Not sell their software to such companies.
2) Remove their name from any correspondence used by such companies.
JMO
| Reply by Larry/IL on 8/10/10 9:56am
Msg #348314
I agree with Les
If I don't get paid and take it to court they are going to be included and will have to make an appearance or pay an attorney to appear for them. Get your name off or accept guilt by association!
| Reply by Cari on 8/10/10 11:00am
Msg #348329
I tried to list company on SC but they must be listed as
a member and not company...bummer.
| Reply by SheilaSJCA on 8/10/10 11:28am
Msg #348339
The Nations Leading Signing Company-
They are purposefully misleading us. I "signed" up with them, thinking they were a SS, only to find out that they are a database mostly, and for a fee. Unless you pay for premium membership, no one will see your needed info, uall that appears is your member #, your name and location. Premier members show much more. A google search shows this:
Per google:
National Loan Closers - The Nation's Leading Signing Agency
National Loan Closers is the nation's leading document signing agency, providing mobile notary and signing agents to perform and witness loan closings ...
https://www.nationalloanclosers.com/ - Cached - Similar
Login
Notary Sign-Up
About Us
More results from nationalloanclosers.com »
THEY SHOULD NOT USE the term SIGNING AGENCY if they are NOT
| Reply by MistarellaFL on 8/10/10 11:31am
Msg #348341
More smoke and mirrors from a SS or whatever they claim n/m
| Reply by Moneyman/TX on 8/10/10 12:45pm
Msg #348347
If so, the process should automatically send an email to
NotRot customer service so that they can follow up on it to try to get them listed.
haha ... The Independent Contractor Agreement (ICA) that NSA's are supposed to agree to for this company is beyond crazy.
Just one of the clauses is in the ICA:.....( LQQK, SA must "defend" NLC even if a "DEATH" occurs? Really?)
"Contractor agrees to defend, indemnify and hold harmless 1st Party and its employees and agents from any and all claims and damages of every kind, of injury to or death of any person or persons and for damages to or loss of property, arising out of or attributed, indirectly or directly, to services performed under this Agreement. This hold harmless shall include all costs of courts, expenses of suit and attorney's fees, in addition to any recovery whether by settlement or trial on the merits. "
Another "funny" in the ICA
"Entire Agreement and Amendment: This Agreement supersedes any and all prior agreements, representations and understandings of the parties, written or oral, except as specifically provided herein. No addendum, supplement, modification or amendment of this Agreement shall be binding unless executed in writing by both parties. "
>>>>> Ok, so "NO" changes without both parties signing off on them. Oh, but wait, here is another clause below this no amendments clause >>>>>
"By acceptance the contractor agrees to the terms set forth by this agreement. At any time NLC has the right to amend this agreement any and all amendments will be posted online via this website. It will be the sole responsibility of the contractor to review the website for any updates and changes to this agreement as they may occur. "
>>> LMAO! "AT ANY TIME NLC has the right to amend this agreement..." Oh, and the best part about NLC having the right to change the agreement at any time, it is the NSA's "SOLE responsibility" to check the website for any such changes and they will be notified via the website about any changes (ok, now I'm ROFLMAO!) Could they be attempting to increase daily 'hits' to the site?" With NSA's checking out daily to see if NLC has made any changes. They might say no, but then that leaves just a very poorly written and contradictory contract on their part.
Personally, there is NO WAY I would be willing to sign their ICA, not without having it rewritten by an attorney that is on my side first, JMO
>>>Very interesting to see both the NSA's IC agreement and the "Vendor" contract side by side. <<<<
No "...agrees to defend, indemnify and hold harmless 1st Party and its employees and agents from any and all claims and damages of every kind, of injury to or death..." type of clause.
No 'non-compete' clause either.
They can take the NSA's info and contacts to increase their business, no problem. IMO, this would be the "referrals" they want the NSA to list PRIOR to being put into the system to accept the $25 jobs (YES, they do actually list questions about $25/job assignments). Based upon my reading the broadly worded non compete clause, the NSA may not even be allowed to accept any general notary work calls or referrals from any signers (jobs) set up via NLC without paying the "1st Party".
I advertise on my own and if I happened to have been the SA for someone's family member that saw my stand alone ads 4 months after a signing, I am not paying anyone to be able to conduct the business that I am currently in and hold myself out to be engaged in. They can keep their $25 and $75-$100 jobs, I will not be signing anything that is that poorly written and holds me responsible for "all claims and damages of every kind." Any company that believes NSA's should sign something such as that is really out of touch with the real world, IMO.
IMO, there are many, many more reasons that I will not be "signing up" with this signing service company. Calling yourself the "1st Party" or anything else does not change what job you are actually preforming, which is offering very similar services (if not exactly the same in some cases) that a signing service offers. Seems to me that the only difference is that everyone must use your program. Anything communicated to NLC or on the website in any form becomes the property of NLC and they can use it in any way they see fit without any future approval from or payment to anyone, according to their "Terms of Use" policy. I'm not saying that they are doing this or are planning to do this, but to me that policy means that they can use borrower's loan information, any intended to be "private" emails, and/or NSA's information as just more information that can be sold to the highest bidder for additional income stream for the company.
Disclaimer: I am not an attorney, no pat of my post should consider legal advice, etc., etc. .......
| Reply by SheilaSJCA on 8/10/10 2:53pm
Msg #348383
what a bunch of --- talking out of both sides of their mouth
I contacted them to clarify that they are NOT a signing service, which they repeatedly told me they are not. However, Google results as I posted above, clearly indicates the direct opposite.
Why would any database provider, (such as NR, 123, NLC, etc) want you to send in all your vitals, provide a w9-, references, AND sign an ICA, just to be listed in their database.? We all know it doesn't work that way. Then they complain about someone ruining their image, and act surprised when you find out they don't really consider themselves, a signing service, just a software platform for people looking for notaries. How can you believe anything they say?
I think it is best to steer clear of any company using such misleading tactics.
I told them to take me out of their system. I was only a freebie anyways. They do not even come up on the first page when searching for notary in my area. The gentlemen that called me said their paying users- (SS) can view all the members whether premium-(paid) or free, blah blah, blah. I say good riddance. I would rather donate my $25 to charity than to them.
| Reply by Cari on 8/10/10 3:18pm
Msg #348386
TROLL-ALERT! n/m
| Reply by Stoli on 8/10/10 12:21pm
Msg #348345
When pigs can fly, apologize. n/m
| Reply by MW/VA on 8/10/10 7:31pm
Msg #348419
Like it or not, IMO this company is getting too much free
press.
| Reply by Cari on 8/11/10 8:27am
Msg #348474
agreed...but interesting how no one has come forward
from this company to repudiate any of the above?
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