Posted by Shoshana/AZ on 8/2/10 4:12pm
Msg #347318

Printer Issue (HP 1320)

My new cartridge from LD seems to be leaving a few dots in a single line down the page. Any ideas?

Reply by Frank/NC on 8/2/10 4:27pm
Msg #347322

Sounds like a bad cartridge.

Reply by cadmonkey/CA on 8/2/10 5:00pm
Msg #347324

Usually means it's a scratched OPC drum (if you lift the cover over the roller, you might be able to see the scratch on the green plastic film) which is common when the cartridge is near the end of it's life. However, if you just bought it, then it usually means they may not have changed out the OPC drum when they refurbished the cartridge. The drum usually gets scratched over the life of the cartridge since its always in contact with the paper, but a new cartridge should be scratch free. Once the drum is scratched, you have to replace it or else you will keep getting that thin dotted line along all your pages. I am starting to wonder if LD may have changed their refurbishing vendor since NOT replacing the OPC drum unit in a cartridge can save a lot of $$$....

Reply by Shoshana/AZ on 8/2/10 5:29pm
Msg #347329

I looked at the green film.

It shows 2 black dots on one side. Could that be it?

Reply by cadmonkey/CA on 8/2/10 5:40pm
Msg #347333

Re: I looked at the green film.

well, the black dots are probably just toner crud. The scratch on the roller would be in the same location where the vertical dotted lines are on your paper...you could try to clean off the black dots with a paper towel and see if the scratch is underneath them...

Reply by Shoshana/AZ on 8/2/10 5:25pm
Msg #347326

LD is sending me a new one today.

It's good that they stand behind their products.