Posted by Poodle on 12/23/10 3:06pm
Msg #365917

FASS

Unlike many of you I have continued to work for them and they consistently met my price which, of course, was higher than they offered. It frequently took at least two phone calls (nuisance). Suddenly, they call and never call back with the increased fee approval. Anyone left still working for them having the same experience? I can't afford to work for their low price. Most of the signings around here require a minimum 2hour round trip.

Reply by kcg on 12/23/10 4:21pm
Msg #365924

I, too, had enjoyed a nice working relationship with them.....my fee was in their system and there was never any question. Most of the work was for Chase - refi's - short and sweet. A few weeks ago, the calls slowed down and when they did call, it was for long distances. I don't travel out that far.

Last week I got a call for one that was further out than usual but ok, I thought I'd go ahead and take it. Then she said "$75". I was surprised, I said no my fee XXX, it's always been that amount. So she said she'd "try to get it approved". Haven't heard back since. I think they've undergone some changes, maybe lost some accounts? Whatever, unfortunately, they are not a source for me anymore.

They must be finding enough notaries to go out at $75, good luck to them.

Reply by Raimond on 12/23/10 4:38pm
Msg #365926

Not getting that fee from us, they call all the time but never meet our numbers. Their hand holding is not worth their fees.
Some notary is getting rich $20 at a time....

Reply by upnorth/AK on 12/23/10 7:56pm
Msg #365935

I have had the same experience. I was getting lots of calls and then it slowed down to almost nothing. Now I will get a call and they will offer me a low figure and I will say no and they will usually call back with the "approved" number. Yesterday I got a call to go to a signing that I had already checked out on their site to see where it was and it was 5 miles from my house but up a mountain with no maintained road. When they called and asked if I would do it for $75 I said no. They said it was only 5 miles from my house so I told them yes, but it is up a mountain with no maintained road. He said he would find somebody else. Sure enough, 1/2 an hour later they called and had my fee approved. I am also tired of having to listen to their speech about the conversation being recorded and do I want to continue. Very annoying when you are busy and the person giving the speech can barely speak English.

Reply by C. Rivera Chicago Notary Services on 12/24/10 4:53am
Msg #365961

oxymoran: 'some notary getting rich $20 at a time...." LOL n/m

Reply by Liz/OR on 12/23/10 7:55pm
Msg #365934

I don't like them. I did a job for them once and my stamp fell out of my briefcase in my car when I opened it to look for directions. When I got inside, the woman client was all suspicious of me for some reason and when I didn't have my stamp in my briefcase, that sealed the deal, I was obviously a maniac there to cheat her and her husband out of money or something

...anyway, long story short, I told her I always kept my stamp in my briefcase and had no idea why it wasn't there now, asked her did she want me to check in my car - she said "no" and when I left, I went to my car and found it and asked her husband if I should come back in and stamp everything, he said no, that's alright. But then this lady called FASS and complained about me and FASS called and asked what happened. No big deal I thought, could have happened to anyone. I guess not though because they removed me from their list and never called me again. I tried to ask why and no one had answers. Oh well, that was at least a couple years ago and I like working for other title companies better anyway. I am not a robot, but I do damn good work every time.

Reply by Laura Ross on 3/14/12 3:01pm
Msg #414917

I have been having the same experience lately. I get a call from them, offered a lower fee then what I normally get from them. When they say they need to get the fee approved, then never call back. One lady I talked to said that if I was signing in the southern California area I would never get my requested fee. I told her I live in a very rural area. Anyway, it's not fair that these companies keep low balling us!

Reply by jba/fl on 3/14/12 3:27pm
Msg #414920

Life is not fair. Just say no and let it go. You will never have complete agreement with everyone.

Reply by Shelly_FL on 12/23/10 10:37pm
Msg #365946

They haven't been calling me as much either. They always meet my fee of XXX for local trips, within 30 min. But they are now calling with jobs over an hour away and expect me to do it for the same amount. Forget that!

Reply by Susan Fischer on 12/23/10 11:16pm
Msg #365948

In my area, my fees are met, there's no "getting

approval," and their on-line Confirmation (with Bo) confirmation/Completion process is Fasst. Pay like clockwork.

Reply by BrotherOwner on 12/24/10 2:24am
Msg #365959

Re: In my area, my fees are met, there's no "getting

Just don't consider them your long term friend. It's a good ride while it lasts, but they will and have droped MANY good performing seasoned notaries for no reason, without warning. Fickle lot. Good ride, but may not be a long journey.

Reply by Susan Fischer on 12/24/10 6:02pm
Msg #366013

But they always come back - at least for the last 8 years... n/m

Reply by parkerc/ME on 12/24/10 12:48pm
Msg #365997

Re: In my area, my fees are met, there's no "getting

Same here. I'm still getting calls from and doing work for them, and I just tolerate the hand-holding, which is not as much as it used to be (maybe they've finally realized they don't need to hold my hand?). They meet my (non-low ball) fee, but that may be because this area is not saturated with SAs and there's not a whole lot of competition, so they just have to bite the bullet and pay. However, I'm upping my fees beginning Jan 1 and we'll see what happens then. Also, at lot of calls from them are for beyond my area. In the summer, I might take them within a reasonable extended distance, but not during our winter months.

Reply by Raimond on 12/24/10 6:00am
Msg #365963

On the last assignment we had to complete a one time agreement form but they met our fee.
There is only two other SA's listed at our other homes location.

Reply by MistarellaFL on 12/24/10 8:00am
Msg #365969

Podle that usually means they've now found

the cheapest notary in your area.
You won't hear from them again until they get tired of fixing the errors.

Reply by MistarellaFL on 12/24/10 8:00am
Msg #365970

OOps, meant poodle n/m