Posted by Calnotary on 12/10/10 1:59pm Msg #364627
When do you like to be scheduled(Survey)
When they have edocs ready no matter if it's last minute signings or days ahead and they "will" get docs on time?
Myself I prefer that they call me when they have edocs on hand, sometimes they schedule a signing days ahead and at the last minute they don't have docs and some other clients calls you and you can't take the signing because you are waiting for edocs on this previously scheduled signing.
|
Reply by jba/fl on 12/10/10 2:08pm Msg #364629
After 8am...give me time to wake up before calling.
Seriously, call me when you know the job is being assigned, I don't care when it is going to happen. I can juggle well enough when offered others when they call. Just call me and I will get it done.
|
Reply by Lee/AR on 12/10/10 2:11pm Msg #364631
Don't care when. Just call me! Don't let them hold you hostage with late docs. When you call B to confirm, get their 'window of availability'. If docs are then late, this info may or may not (judgement call on your part) allow you to take another signing and possibly move the 'late doc' one around, keeping Bs in loop, of course. It's been my sorry, sad experience that late docs sometimes translate to no docs/postponed...and you've lost out not once, but twice.
|
Reply by Isabel/CA on 12/11/10 5:01pm Msg #364735
That is so true! I hate it when I'm waiting on late docs only for them to say they will have to postpone it. Blocked the time in my schedule for nothing. Grrr.
|
Reply by Tess on 12/10/10 2:26pm Msg #364632
Ditto to the above!
But I also love it when my “always on time clients” call me way ahead of time. For instance, got a call today for two go’s and a possible third for next week, two were scheduled and the third, they will call when they know for sure it’s a go. This lets me at least plan around them, knowing that more then likely (can always be an unexpected glitch) that time is filled with one of my best clients.
|
Reply by Robert Williams on 12/10/10 2:43pm Msg #364635
When they are certain it's going to happen. In the event I have another opportunity I can always call the 1st company to confirm docs will be there...
|
Reply by rengel/CA on 12/10/10 3:28pm Msg #364637
More than 30 min before appt
especially when it takes 45 min to an hour to drive there! Printing out docs on top of that ensures that I will be 2 hrs late! ;-)
My .02
|
Reply by Roadie_MD on 12/10/10 3:47pm Msg #364642
I prefer during the day, and not on nights and weekends
but we all know that is not how it works in this business!
Saturdays used to be a rare occurrance, now I regularly get calls for them. thankfully Sundays are still safe.
|
Reply by parkerc/ME on 12/10/10 5:50pm Msg #364655
Same here, during shorter-day winter months
Have reduced my hours during the winter. Schedule me to get at least get there before sunset. Hate having to find snow covered mailbox numbers and driveways in the dark. And absolutely not if it is actually snowing.
|
Reply by Susan Fischer on 12/11/10 12:49am Msg #364682
Hear, hear! Sun-up to Sun-down, makes so much sense...
"Your borrowers are my neighbors," that's my motto.
Safety is everyone's priority, and why I negotiate timetables.
Daylight Hours is not too much to ask of Mobile Notaries, imho.
"Here comes the sun, nah na na na na nah, here coms the sun...it's alright..."
|
Reply by JanetK_CA on 12/11/10 1:33am Msg #364686
Probably 70% - 80% of my work is 4 pm or later.
Most people around here are only available evenings, after normal work hours (although there are always exceptions). And lots of folks work late hours, then deal with traffic getting home. Then you have the over-scheduling of kids activities and busy social lives and it can be a challenge sometimes.
Of course, we thankfully don't have near the weather issues that most of you do; just the occasional rain storm or late night fog. If I shut down at sundown, I'd be broke! I'm a night person, though, so that works for me. And I tend to have less traffic to deal with on the later appointments.
The downside of getting home so late - then doing follow-up work - are those early morning calls the next day - especially when people on the east coast forget there's a three hour time difference! Oy!
|
Reply by Jodith Allen on 12/12/10 9:41pm Msg #364821
I had two different prescheduled signings cancel at the last minute this week because docs weren't ready. For both of them, I'd turned down other signings.
I really do think I like the last minute, same day schedules better as long as they have the docs when they call.
|