Posted by Art_MD on 12/23/10 7:52am
Msg #365854

signing central ratings


Some of the ratings on SS/TC s go back several years. Opinions wanted on whether older ratings should be factored in the overall ratings.

i.e. Insured closings has a 3 star rating. BUT, in 2010 there have been 29 ratings with an average of 1.86 - with many 1 star ratings.

Could be very misleading if one just looks at the rating without reading the comments.

Art

Reply by Lee/AR on 12/23/10 8:07am
Msg #365856

A 'rolling rating' (last 12 months or less...seems they 'go bad' fast) would be more helpful.

Reply by ikando on 12/24/10 7:02am
Msg #365964

I agree with Lee. Don't know how difficult that would be to program, but I know it would be more helpful for me to only have more recent info. That would also drop those companies which have ceased doing business.

Reply by Kate/CA on 12/23/10 9:05am
Msg #365865

Art, I never have a problem getting paid, always very helpful.

Reply by MW/VA on 12/23/10 12:45pm
Msg #365900

I never rely on the star ratings alone. I read the comments

& make my decision based on those.

Reply by Raimond on 12/24/10 4:13pm
Msg #366008

I've been thinking about this for a couple of days and I think it should be the same way E-bay calculates a persons rating.
You should be able to see all the feedback, but only the last 12 months are used to calculate the score. This way you can see how the rating have changed or remained the same and base your decision on your own criteria with complete knowledge of the past.