Posted by Deborah Lewellen on 1/11/10 10:19am
Msg #317508

My Letter to Valu America

To Whom It May Concern:
My name is Deborah Lewellen and I just got off the phone with vendor mgt.
With valu America and Equity Title as well.
I had been charged for one job on my Credit card under the new system and I had to call
Valu America so I could find out what job I was charged for.
Valu America needs to send a monthly invoice/receipt showing what we are being charged for on our credit cards for TAX PURPOSES.

I think you all need to make this a topic of immediate discussion and make this available either by email or by putting on the website so that
When we log in, we can print it off monthly.

Reply by Cari on 1/11/10 11:16am
Msg #317517

this was discussed a few times on this forum...but isn't

this the company where you pay like $5 bucks for a lead or job and then they reimburse you?

Reply by Notarysigner on 1/11/10 11:18am
Msg #317518

could you explain a littler more about this? Charged for what job? a signing??

Reply by Cari on 1/11/10 11:47am
Msg #317519

if you want to get work from them, you have to agree to the

to their legal and end user agreement....the following is from their website, and this is what you are payiong for....its ridiculous:


5. Fees.

(a) Each Vendor shall be obligated to pay a technology transmission fee (a "Delivery Fee" to ValuAmerica for each order for Services that such Vendor receives and accepts using ValuNet xsp. The Delivery Fees are attached to this Agreement as Schedule A and are incorporated herein by reference. The Delivery Fees are subject to change and the Delivery Fees in effect at any particular time will be the Delivery Fees set forth on Schedule A, as the same may be amended from time to time by ValuAmerica without notice. Each Vendor shall be liable for payment of the applicable Delivery Fees to ValuAmerica as set forth on Schedule A at the time an order is received and accepted. Each Vendor must have an active valid method of payment with ValuAmerica at all times. A Vendor's method of payment will be charged upon its receipt and acceptance of an order for Services from a Buyer. All fees are nonrefundable and are due from Vendor regardless of whether Buyer pays Vendor for the Services. Vendors shall be responsible for all taxes arising out of the use of ValuNet xsp by them or their Buyers, other than taxes on ValuAmerica's net income.

(b) Each Buyer shall be obligated to pay a technology integration fee and maintenance/support fees (“Maintenance Fee" to ValuAmerica for using ValuNet xsp. The Buyer Maintenance Fees are provided to buyers at the time of account initiation and are incorporated herein by reference. The Maintenance Fees are subject to change and the Maintenance Fees in effect at any particular time will be the Maintenance Fees provided to each buyer, as the same may be amended from time to time by ValuAmerica without notice. Each Buyer shall be liable for payment of the applicable Maintenance Fees to ValuAmerica. Each Buyer must have an active valid method of payment with ValuAmerica at all times. A Buyer's method of payment will be charged on a monthly basis. All fees are nonrefundable and Buyers shall be responsible for all taxes arising out of the use of ValuNet xsp by them or their Vendors, other than taxes on ValuAmerica's net income.

Reply by Linda Hubbell on 1/11/10 12:14pm
Msg #317531

And this has been discussed before..

you just roll the surcharge into your fee - if your standard fee is $125 and ValuNet charges $5 your signing fee is now $130...

Many like it and have gotten a lot of work from it. I enrolled but need to get a prepaid card then I'll be good to go.

Reply by Cari on 1/11/10 1:17pm
Msg #317557

I'd like to hear from the many that like it and have gotten

a lot of work from enrolling....

....what's the average r u you geting from them daily, week, monthly basis?

I

Reply by MW/VA on 1/11/10 2:26pm
Msg #317570

I don't have a problem with the accounting side of this issue. I use QB simple start, as well as having a paper system that I follow. IMO it's not difficult to reconcile the charge to the cc for which signing it applied to. I'm fairly sure ValuAmerica is not going to send you a monthly statement.
To clarify again, ValuAmerica is the PLATFORM Equity National is now using. They have said from the beginning that they don't expect notaries to absorb the cost, and have instructed us to increase our fees to cover the cost!!!!!!!

Reply by BrendaTx on 1/11/10 3:50pm
Msg #317594

MW - lol - for REAL I am zipping my lip on this one. I am, I am, I am.