Posted by MistarellaFL on 1/29/10 7:52am
Msg #320157

Techie issue: Javascript

I've used VP's wesbite for ordering marketing materials for years, but am now getting an error message that I need to enable Javascript.
It's enabled.
Java's site says it's working properly.
I'm stumped.
Any ideas on resolution?

Reply by PAW on 1/29/10 7:58am
Msg #320158

You may need to upgrade to the latest JRE version. It also may be a problem on the vendor's end instead of yours.

Reply by MistarellaFL on 1/29/10 8:08am
Msg #320160

I knew you'd come :)

JAVA says I have the latest JRE vesion, so I am guessing it may be VP's site.
(Won't let me post with the full name).

Reply by PAW on 1/29/10 8:13am
Msg #320161

Latest = V6 update 18 n/m

Reply by jfs/IL on 1/29/10 8:30am
Msg #320165

Hey Paul sorry abouit what happened

between you and your former good friend.
Don't lose any sleep over it because you did give him a dead line for docs and he was wrong for trying to pass the buck. He was obviously never a true friend in the first place. Shows what his true character is really like!!

Reply by CinOH on 1/29/10 9:19am
Msg #320172

Java and Javascript are two completely separate programs and have nothing to do with one another.

Depending on which browser you're using, the steps are different to enable javascript.

Google "enable javascript" and put your browser name after javascript in the search terms. There are tons of tutorials that will show you how to enable javascript in your particular browser.

You can also contact the site's tech support/webmaster.

Reply by PAW on 1/29/10 9:46am
Msg #320178

While this is true, I have found that many developers (not profession developers) say that "Javascript" must be enabled, when, in fact, they meant that Java must be enabled as the application uses the Java Runtime Environment.

Since Misty said the error message said she needed to enable Javascript and it was enabled, that maybe she needed to have Java enabled as well. I've run into that more than once. Of course, it may also mean that a particular function in Javascript is not enabled.

Reply by CinOH on 1/29/10 11:41am
Msg #320206

Hmmm...I've worked with the Java language and javascript code for years. I have never run into the situation you described. (Doesn't mean it's never happened, I've just never seen it and can't personally imagine a scenario where it would happen.)

If a Java app cannot run because Java is not installed the app will alert the user that they must install or enable java. Any java app will initialize automatically if Java is installed and enabled.

She said she went to the Java website and they detected Java running on her system, so it's not an issue with Java not being enabled.

If she doesn't have scripting enabled in her browser she will get a message from the browser letting her know that the script cannot run and that she must enable scripting in the browser to allow the script to run.

In any event I hope she resolved her issue.

Reply by Glenn Strickler on 1/29/10 11:22am
Msg #320199

Did you try re-booting your computer?

It could be that your browser or JRE was updated and it takes a restart to get it working properly.

Reply by Glenn Strickler on 1/29/10 11:31am
Msg #320202

OK, I take that back. The site doesn't seem to be working. n/m