Posted by Ali/IL on 1/22/10 10:56am
Msg #319023
faxing problems with hp3015 to efax
Hi ,
I have an hp3015 that I just got.Just tried to fax to an efax and get a no answer message. Has anyone had this problem and how did you solve it?
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Reply by Philip Johnson on 1/22/10 11:28am
Msg #319027
Normally you send an email to the efax company not a fax n/m
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Reply by Ali/IL on 1/22/10 11:46am
Msg #319030
Re: Normally you send an email to the efax company not a fax
I was told by the title company that the critical docs are going into efax. I have faxed before with a different fax machine with no problems. Now this one is not communicating with the other end.
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Reply by Philip Johnson on 1/22/10 11:51am
Msg #319032
Re: Normally you send an email to the efax company not a fax n/m
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Reply by Philip Johnson on 1/22/10 11:55am
Msg #319033
My mistake I thought you were using an efax company to go
through. May I suggest that you call the efax # on your cell and see if you get the handshake sound. If you do, you'll know their end is working. The other thing though it sounds silly. Are you putting the 1 in front of the number? I catch myself on landlines just dialing the 10 digits without the 1, like I do on my cell and it doesn't work.
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Reply by Ali/IL on 1/22/10 12:34pm
Msg #319040
Re: My mistake I thought you were using an efax company to go
My old stand alone fax machine is now faxing the docs just fine. It is the hp 3015 that is not working it says no answer from the other end.I wonder if it would work if I didn't have the pc cable connected?
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Reply by Les_CO on 1/22/10 1:30pm
Msg #319046
Re: My mistake I thought you were using an efax company to go
My 3015 has worked perfectly for years. My fax # is 303-987-9224 if you want to test yours.
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Reply by Ali/IL on 1/22/10 5:08pm
Msg #319083
Re: My mistake I thought you were using an efax company to go
Les, I tried faxing to you but, it said no answer. Could you fax to me? Number is 847-246-3152
I have a call out to Comcast. I had bought a new all in one before which my pc didn't have enough memory to install technician installed remotely but, the fax wouldn't work or scan it just printed. I took it back. Now I have a new laptop with plenty of memory so I don't know what the problem is.
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