Posted by Vince/KS on 7/20/10 1:58pm
Msg #345733

Another log book story

A Title Company called today concerning a closing done almost a year ago. A grant deed has been turned down by the county - again, this time nearly 11 months after filing it. The Title Company knows who the borrowers were, but could not recall, or locate within records, who one of the signers of the grant deed was, or a way to get in touch with them. I remembered the closing because they actually had made an error on the first grant deed and had major problems getting the group back together to sign a new one. The company’s counsel wound up explaining to them why they had to sign a new copy and they would need to do so according to the Compliance Agreement.

So, I explained that the grantor in question was a brother of the female borrowing spouse. Then, went to my log and passed on the out of state address that appeared in his drivers license. They were very thankful for the information as they have been unable to reach either of the primary borrowers so far. Waiting to see what happens next.

Reply by Ernest__CT on 7/20/10 4:43pm
Msg #345761

Congratulations. How did you ...

... verify that the caller was authorized to receive the information you provided?

Reply by Vince/KS on 7/20/10 5:08pm
Msg #345765

Re: Congratulations. How did you ...

Caller ID for TC. Then her knowledge of borrowers and the Grant Deed.

Hope you are not suggesting the title company cannot have grantor's home address.

Reply by MikeC/NY on 7/20/10 7:59pm
Msg #345792

Re: Congratulations. How did you ...

I get Ernest's point. Caller ID can be spoofed, and knowledge of the transaction is public record.

I'm not suggesting that there's anything wrong here, but best practice if they call you is to have them put the request in writing. If it's legitimate, they won't have a problem with your request. Just a little bit of CYA, just in case..

I got a call a few months ago from someone claiming to be from my credit card company, and the Caller ID confirmed that. Nice lady talked to me for a few minutes about a possible fraudulent charge on my account, and then she asked me for my account number.

Um, no, you called me, you already know what my account number is. She said she just needed to verify it, so I told her to read it to me and I would verify it that way. Click, end of conversation....

You can never be too careful...

Reply by A S Johnson on 7/20/10 4:45pm
Msg #345762

Maybe I somewhat naive or don't understand the system, but, why would someone be handling this paper after it had been file and 11 mos out.
I more than likely have wanted a written request to verify the requestor.

Reply by Mary Ellen Elmore on 7/22/10 2:25pm
Msg #345976

I would have wanted something in writing also and maybe even would have called the county to see if it had been rejected.

This sounds like a great ploy for an estranged bf, gf, spouse to find someone.